Resorter i Shell Island

"The staff gave several conflicting statements regarding our reservation and repeatedly said "I'll have to check with the manager" and delayed the conflicting statements regarding room location, etc. There is construction - which they were transparent and proactive about communicating prior to arrival - but yet the noise and extent of the work was quite disruptive and made sitting by one of the pools almost impossible. The mattresses were terrible - they did offer a pad or two to help but we...

"Very nice location and great amentites. Lot of trash/plates/glass etc in the hallways, definitely short staffed. All trashcans overfilled. No sanitizer wipes or liquid."

"Absolutely wonderful! The host was very helpful, staff was great, and the property was amazing!"

"The front office staff were unprofessional and unhelpful. I received numerous emails and phone calls, which felt harassing, due to their lack of transparency regarding our itinerary. We were also forced to pay a garage fee that was never mentioned when we booked the condo. The listing says 3 bedrooms but in fact it was 2 bedrooms and a big closet with a futon bed in it. lAdditionally, the condo itself had several issues: broken cookware, a non-working TV, and hand soaps that were diluted with...

"Had such an amazing time, the condo is gorgeous and has amazing views overlooking the lakeside, a great sunrise view! The place was super clean and we would definitely go back!"

"Perfect spot! Me and my husband had a great time. I so enjoyed sitting on the porch and enjoying the views! The kitchen and everything was stocked with all you would need. It does not have a blender..but thats ok. I would definitely book this condo again! It was a 3 day weekend stay bjt it was great! "