Hoteller i Shanmenkou

"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

"We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

"If you are in the area for business, it's very conveniently located near subway station. But need to take a taxi or walk a little for shopping and eating places."

"Good restaurants."

"Zimmer waren groß. Schön und sauber. Frühstück war eher langweilig. Lage könnte besser sein. Personal war hilfsbereit."

"Very helpful staff and nice room with all amenities, definitely will stay again."

"We never heard of the hotel before but from the very arrival we were impressed. Had some challenges with Alipay for the taxi when we arrived but just walked in and was helped by the friendly staff. Celina the Lobby Manager greeted us and extremely helpful in checking in a travel tired family. The same goes for the Concierge team helping with arrangements on several occasions. The location is great, pool actually looks like the pictures and we really had a good stay. "

"Tallest building and rooms are spacious, sound proof, and clean. breakfast buffet is great and price is reasonable. HIghly recommend this hotel "

"Facilities were clean and comfortable. Staff were very helpful and friendly. The buffet breakfast was delicious."

"An old school five star hotel brand. Everything is ok, but just too old."

"Pillows are too soft. There's no full blanket cover, just a sheet underneath the blanket."

"Very good"

"Virkelig godt hotel, med gode faciliteter"

"Dejligt hotel"

"Hotel de primer nivel. Muy bien ubicado."