Hoteller nær Shalini Ganendra Fine Art

"First of all, the service was excellent. But there are a few things i need to mentioned abt the hotel, 1. During our 7 night stay, our safety deposit box malfunctioned 3 times 2. Not like other 5* hotel that provided proper slippers, here they provided cheap thongs that very umcomfortable to wear. 3. The worse wifi compared to any places that we stayed so far, we stayed in lvl 1, room 131, avoid if u dont want super slow wifi. 4. The lobby doesnt have sufficient sofa for guest to sit, they...

"Det okay, men der mangler generalt bare service"

"Large room, very clean, excellent service, high quality hotel."

"Plenty of shops and restaurants nearby, staff addressed noisy neighbours very quickly. "

"Not a pleasant stay, no communication before checkin time to inform I cannot checkin due to last guest overdtay, had to replan last min when we call the building: digital lock not reliable, had to try a few times, view is nice but room not well maintained."

"Lower floors towards the train and highway are noisy. But other then that it was good. Clean room and towels every day. "

"Receptionist is very helpful. Also made a direct booking for the next trip via her."

"This is probably the least welcoming and warm high end hotel I have ever stayed at. Staff was not unfriendly but they just didn't seem to care. Receptionist sitting on his phone, not looking up when asked a question. Receptionist not at the desk. English level generally very low which made communication - especially over the phone - very hard. I felt ignored. Being so far away from home I fully expect being taken in with warmth and attentiveness when I arrive at the hotel each day from my...

"Staff were great and also the location."

"Roaches, black mould, moist bed sheets, leaking water bathroom on to the floor, larva sacks on walls. Do not recommend this place!"

"Great 👍 "

"Dear De Uptown Hotel Team, I recently had the pleasure of staying at De Uptown Hotel 1Utama, and I wanted to express my sincere appreciation for the excellent experience. Choosing your hotel for my individual travel was an outstanding decision. The Songkran Malaysia event hosted at your hotel was absolutely incredible and truly memorable. I am grateful for the opportunity to enjoy such a unique and vibrant celebration exclusively at De Uptown Hotel. The staff there very friendly. Thank you...

"While the staff are very friendly, the rooms are not very clean. Insects are found."

"Room smelled musty and damp Aircon was groaning and barely effective in cooling the room. Strange brown stains were on the wall (like spit from a smoker) Bathroom water heater wasn't working. Staff were hardly at the counter. "