Hoteller nær Serengeti National Park

"My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours"

"Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

"Personnel très agréable et très serviable. Belle endroit très reposant Je recommande"

"La struttura è molto spartana, il mangiare è scarso e non buono. Abbiamo avuto lunch box con panini vuoti! Il rapporto qualità prezzo è assurdo! ...poi il serengheti ripaga di ogni inconveniente!"

"Excellent stay. Mosses and the entire Melia Serengeti staff were nice, friendly, accommodating and warm. They went above and beyond to make sure we felt like home during our stay. Would recommend staying here. :)"

"The location and setting is magnificent, but what made Pioneer so special is the wonderful service by all the staff working under the perfect oversight of Manager Simon. Our tent butler, Juma, was a special delight. The nightly dining under the stars was so special and the meals were excellent. We recommend it to anyone wanting a tented experience with great comfort and pampering."

"Asanja Moru has been around for 9 years is a lovely property. I really like the location in the western part of the Serengeti, it is green and lush and beautifully serene. The camp is charming and the staff are all incredibly good at what they do. There are 2 full time chefs and they prepare the most delicious meals, as good or better than what you could find in an upscale NYC restaurant. The fresh food is delivered on a regular basis and they take pride not only in the preparation, but also the...

"I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff."

"Excellent setting to enjoy the quiet part of the Serengetti. Heartfelt Karibu athmospher by staff"

"We arrived at the lodge’s main entrance road sign about 6pm, myself and two young daughters after a full day of driving, tired and hungry. The main entrance road was blocked by trees branches clearly arranged in a line across the road. No written sign to redirect traffic or explain. We drove on to see if there was another entrance, there was none. we drove back to the main entrance I got out of the car removed the branches and drove up to the lodge to find the road had been washed away a short...

"We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We...

"Fue una experiencia inolvidable. Las habitaciones están increíbles, muy bonitas, con vistas espectaculares. El staff te hace sentir como en casa. Daniel se encargó de que no faltara nada y estuvo disponible 24 horas. El chef Cali, al saber que somos mexicanos, nos personalizó nuestro menú a comida mexicana. Sin duda es la primera vez que me dio tristeza irme de un hotel 10/10"

"Overpriced substandard facilities. Freezing cold bedroom. Ugly architecture, dark and dingy. Dirty dark and cold bathroom. Window stained with dead bugs and dust. No heaters to compensate. Very depressing. No hot water. We were forced to to ask them to boil water and put it into buckets in order to wash ourselves by using an empty margarine container. Unheard of when we have paid £900 to be in this tacky facility worthy of a YMCA student accommodation Location of the property is very bad....