Hoteller nær Serapium

"I really like this hotel, third time here and it is much better than staying downtown. The Heliopolis area is super nice."

"Todas las interacciones que tuvimos con el personal fueron de cinco estrellas. Son atentos y profesionales, ofrecen soluciones. Se disfruta de un ambiente muy cálido y atento en todo momento, especialmente del manager, Fady y del recepcionista Youssef Badawy"

" Breakfast is not a buffet as expected. WiFi is very weak "

"Hotellet var enormt slidt. Selvom det nogen steder var ryge fri så lugter der af røg. Fitness centret var utrolig dårligt og maskinerne lever ikke op til forventningerne. "

"Except for the Front Office Manager (Tamer?) in general poor service level and little understanding of hospitality. Plenty of staff speaking no or limited english and huge potential for training of staff !! Rooms (stayed in an Executive Room) pretty small and no non-smoking rooms available :-(((. Wake up guys, this is 2021 !!! Had a nice view to the Baron Palace, but unfortunately not enough to consider returning to this hotel. Simply insufficient value for money :-("

"Breakfast was OK Staff quite helpful Lights were dim in the room Elevators very slow"

"Værelserne var rene og moderne. Personalet var flinke"

"Hotellet er fint Morgenmaden var noget sparsomt men okay"

"Furniture in rooms needs to be upgraded."

"Property was good but they shutdown the elevators at night and people have to use the stairs to upper floors, carrying luggage sometimes. This needs to be addressed "