Hoteller nær Serapium

"Todas las interacciones que tuvimos con el personal fueron de cinco estrellas. Son atentos y profesionales, ofrecen soluciones. Se disfruta de un ambiente muy cálido y atento en todo momento, especialmente del manager, Fady y del recepcionista Youssef Badawy"

"I really like this hotel, third time here and it is much better than staying downtown. The Heliopolis area is super nice."

"Meget skuffende oplevelse på Gewan Hotel. Hotellet fremstod desværre meget urent. Der var sorte hår på sengene, sengetøjet var slidt med huller, og der var generelt meget snavs overalt på værelset. Det virkede ikke som om, der blev gjort ordentligt rent – gulvene var ikke støvsuget, og rengøringsniveauet var langt under det, man bør forvente. Derudover var vinduerne ikke lydtætte, så der kom en del støj udefra, hvilket gjorde det svært at slappe af og sove ordentligt. Det eneste positive ved...

"Hotellet var enormt slidt. Selvom det nogen steder var ryge fri så lugter der af røg. Fitness centret var utrolig dårligt og maskinerne lever ikke op til forventningerne. "

"Breakfast was OK Staff quite helpful Lights were dim in the room Elevators very slow"

"Worst place ever, from the dated facility, rooms and every corner to the inconvenience of unable to get in the room every day without getting access from the front desk to the bad sewage smell in the bathroom. Stay away from this place."

"A great hotel with great staff. Every member of the team was outstanding and it is in a great location"

"Except for the Front Office Manager (Tamer?) in general poor service level and little understanding of hospitality. Plenty of staff speaking no or limited english and huge potential for training of staff !! Rooms (stayed in an Executive Room) pretty small and no non-smoking rooms available :-(((. Wake up guys, this is 2021 !!! Had a nice view to the Baron Palace, but unfortunately not enough to consider returning to this hotel. Simply insufficient value for money :-("

"Hotellet er fint Morgenmaden var noget sparsomt men okay"

"Property was good but they shutdown the elevators at night and people have to use the stairs to upper floors, carrying luggage sometimes. This needs to be addressed "