Lejlighedshoteller i Serangan

"Vi var en familie på 5, Hotellets pools fungerede helt fint. Ærgerligt at der er trapper flere steder mht klapvogn. Vores lejlighed manglede en del service og køkkenet var ikke udstyret med det vi havde brug for. Personalet var venlige Maden var alt for dyr på hotellet, i forhold til kvaliteten. "

"Just like a WOW"

"Superfint - desværre en del larm grundet bygningen ved siden af var under renovering "

"Never ever book this hotel even if you get free deal. Worst ever experience. I travel globally but never had such a bad experience anywhere. They literally don’t pick up your call if you need anything. The shower gel was finished and I made complaint 3 times, still they didn’t refill it. Also bathroom shower gel dispenser was broken before I checked in and they thought I broke it. Later on confessed that it was their mistake. The reception staff is not at all polite. "

"Stayed for 1 Night and I have nothing to complain about "

"I did wonderful stay at Rama, special thanks to kardek and Kris..Kardek is very sweet staff at Rama which is they call you and talk to you hows my stay.. They drove me off to the beach.. Got a nice massage too at thier spa.. We are coming again hopefully on Dec."

"God værdi for pengene. Fantastisk morgenmad. Fin pool. Stille område."

"The apartment is gorgeous. I stayed at both the main hotel and this apartment at the resort and have to say that I prefer this one. The staff is also amazing!"

"Hele fijne ervaring gehad hier. Personeel is erg vriendelijk en gastvrij. Bij binnenkomst voel je je direct al ontspannen. Mooi en super schoon. Echt een aanrader! "

"Updated, comfortable bed. Clean room. Upon checking out staff wanted to charge me for a broken “do not disturb” sign. The sign was already broken when I checked in. Document the room when you arrive to avoid additional charges. "

"Great place! Lovely staff and great food!"

"Utterly terrible accommodation and terrible service - Room was ready an hour late, then not clean with junk food and trash still left about, walls smeared with dirty handprints, stained couches, broken floor and stair tiles, broken lights, shower dirty and rusty, toilet blocked, no hot water. Seriously! After one night of regrettably sleeping there, awoke with my legs covered in bed bug/flea bites (took weeks to heal). Complaints to the three reception staff were a total waste of effort and...

"いつも、使ってます。 交通は若干不便だけどバイクやgrabがあれば何の問題もありません。 次回も利用します！"

"Pessima"

"The place is great. Very short walk to the beach and restaurants. Staff very polite and helpful. Rooms are spacious and very clean. Highly recommend."

"For our purpose this was great. Clean comfortable functional (common kitchen in large common space). Cozy hotel ! I would stay there again if price was similar."

"The space is nice. Seems like at one time it was a really nice place but lacks maintenance and the place could have been cleaner better. The glassware needed to be rewashed before using and there was a plate with ants on it in the kitchen at check in. The TVs are old and don’t allow you to connect to netflix. The movie screen seemed great but didn’t actually function. Overall the space as lots of potential but needs to be managed better. With some TLC it could be a great option. "

"My partner and I communicated timely with staff to arrange an airport transfer upon arrival. This was also confirmed by e-mail. Flight details were provided but on the day of arrival, we had to wait 40 minutes until we were picked up. This is unacceptable for a 5-star establishment. The driver was apparently waiting at International Arrivals while we had a domestic flight. If hotel staff would've checked our flight details properly, they would have noticed that we flew from Jakarta to Den Pasar....

"Vi var en familie på 5, Hotellets pools fungerede helt fint. Ærgerligt at der er trapper flere steder mht klapvogn. Vores lejlighed manglede en del service og køkkenet var ikke udstyret med det vi havde brug for. Personalet var venlige Maden var alt for dyr på hotellet, i forhold til kvaliteten. "

"venlige medarbejder, hurtige til at hjælpe hvis nogle spørgsmål. gæstfrie. gode værelser, og skønt med den egne pool."