Interiør

Anmeldelser af Tune Hotel KLIA - KLIA2

3.5 out of 5
Tune Hotel KLIA - KLIA2
Lot Pt 13, Jalan Klia 2/2, Sepang, Selangor

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 319 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 406 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 144 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 64 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1001 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jesper

Overnattede 1 nat i august 2022
Svar fra Carolene den 17. aug. 2022
Dear Jesper , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco - Hotel Manager

10/10 Fremragende

Kirsten Dahl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super ophold
Perfekt til lufthavnsophold
Overnattede 1 nat i februar 2020
Svar fra Carolene den 28. feb. 2020
Dear Kirsten, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- Assistant Manager

10/10 Fremragende

Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really nice option in KLIA2
Tune Hotel KLIA2 comes in very handy for an overnight stay in between flights
Overnattede 1 nat i januar 2020
Svar fra Carolene den 30. jan. 2020
Dear Bo, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- Assistant Manager

4/10 Dårligt

Rusma

Overnattede 1 nat i januar 2020

10/10 Fremragende

Mogens Kamp

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Carolene den 28. jul. 2019
Dear Mogens , Thank you for leaving us a perfect 10 rating. We are glad you enjoyed your stay and we look forward in welcoming you back soon - Regards, Carolene Bosco - Assistant Manager

10/10 Fremragende

Sofie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019
Svar fra Carolene den 3. apr. 2019
Dear Sofie, Thank you for leaving us a perfect 10 rating. We are thrilled to know that you enjoyed your stay with us. Your support will definitely motivate us further to continue providing the highest level of services and standards which we can be proud of. We look forward to welcoming you back soon. Regards, Carolene Bosco - Assistant Manager

8/10 Udmærket

Masaaki

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024

6/10 Okay

TEKFOH, Palm Springs

Synes godt om: Service og personale
Room was small and very basic for the price you pay.
Overnattede 1 nat i maj 2024
Svar fra Afiq den 17. maj 2024
Dear Tekfoh, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

4/10 Dårligt

Yusuke

Overnattede 1 nat i maj 2024
Svar fra Afiq den 17. maj 2024
Dear Yusuke, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.

10/10 Fremragende

Jeff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Afiq den 17. maj 2024
Dear Jeff, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Michael

Rejste i en gruppe
Synes godt om: Rengøring
Room was nice and quiet. Very limited facilities in the room but adequate for an overnight stay
Overnattede 1 nat i maj 2024
Svar fra Afiq den 13. maj 2024
Dear Michael, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

ISABEL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good located, good breakfast
Overnattede 2 nætter i maj 2024
Svar fra Afiq den 13. maj 2024
Dear Isabel , Thank you for taking the time to share your recent experience,We are truly glad that you enjoyed the food and our hospitality. Looking forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

TOSHIHIKO

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Carolene den 11. maj 2024
Dear Toshihiko , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager

8/10 Udmærket

HIROKUNI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
KLia2 からすぐ近くなのでとても便利でした
Overnattede 1 nat i maj 2024
Svar fra Afiq den 10. maj 2024
Dear Hirokuni, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Afiq den 10. maj 2024
Dear Amy, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Chee Wai

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
The staff at the front dest was very helpful, make me felt so grateful. Wslking to the airport was so easy as i was taking a very early flight, took me less than 15min.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 3. maj 2024
Dear Chee Wai, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Heidi, Montoursville

The hotel is near terminal 2 and accessible via the free shuttle from terminal 1 and a short walk from the shuttle stop. Would recommend for transit passengers as convenient to the airport — limited dining options at terminal 2 and the hotel though. The showers may be smelly — they need some attention. Bottled water is provided in the rooms however no glasses. Adequate for a night stay.
Overnattede 1 nat i april 2024
Svar fra Afiq den 3. maj 2024
Dear Heidi , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Heidi, Montoursville

The property is near terminal 2 and accessible by taking the free shuttle bus from terminal 1 and walking a short distance. The room I was given faced the street so was a little noisy but not much of an issue — make sure the window is closed properly if you are hearing outside road noise and birds. The shower was much better than other room I stayed in at hotel — the shower drain smelled like poo! Bottled water was provided but no glasses which would have been nice for teeth brushing. Overall, would stay here again for transit and would recommend for transit passengers.
Overnattede 1 nat i april 2024
Svar fra Afiq den 3. maj 2024
Dear Heidi, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Tsukiko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Afiq den 3. maj 2024
Dear Tsukiko, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

SAORI

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff services and location were good.
Overnattede 1 nat i april 2024
Svar fra Afiq den 26. apr. 2024
Dear Saori , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Jason

Overnattede 1 nat i marts 2024
Svar fra Afiq den 18. apr. 2024
Dear Jason, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Rowan

Overnattede 1 nat i april 2024
Svar fra Afiq den 3. maj 2024
Dear Rowan, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Velu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location for a stop over at the airport if you are catching a flight next day. Free shuttle from Tune hotel to KlIA Terminal 1. Walking distance to KLIA Terminal 2 which has many eating options
Overnattede 1 nat i april 2024
Svar fra Afiq den 8. apr. 2024
Dear Velu , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Tejash, Leicester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, check in was a breeze, great service and staff. No issues - except the rooms are dated and need modernising, but for the price you can’t complain much.
Overnattede 1 nat i april 2024
Svar fra Afiq den 4. apr. 2024
Dear Tejash , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

AHMAD SHUKRI, Gelugor

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located for KLIA 2 - only a 10 minute walk along a sheltered pathway from the terminal (KLIA 2). The direction signs should be improved though as we had to ask for directions from a number of staff. Breakfast is served from 4am was great as we had an early flight to catch and it was Ramadan month. Will definitely consider staying again if we are in transit in KLIA 2.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 4. apr. 2024
Dear Ahmad Shukri , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Masaki

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
エアポートホテルとしてはとても優秀です。朝食ビュッフェもとても充実しています。
Overnattede 1 nat i marts 2024
Svar fra Afiq den 4. apr. 2024
Dear Masaki, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were satisfied with your stay and enjoyed the dining experience. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For a overnight stopover I couldn’t ask for more. Could walk from airport. Quick check in, comfortable room and bed and lots of food options. Staff were great.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 31. mar. 2024
Dear Robert, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

2/10 Forfærdeligt

Junsang

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
공항에서 생각보다 멀리 떨어져있고 안내가 잘 되어 있지 않아 찾는데 오래걸린다. 직원들은 친절하지 않았고 일처리도 미숙했다. 더블베드로 예약했으나 싱글로 임의로 변경해서 줬고 욕실은 하수구가 역류해서 냄새가 너무 났다. 새벽에 도착하고 잠깐 자고 나가야 했기 때문에 항의하지 않고 그냥 사용했지만 냄새 때문에 하루 종일 머리가 아팠다. 잠깐 쉬려면 차라리 캡슐호텔이 더 깨끗하다.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 31. mar. 2024
Dear Junsang , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff! Very helpful and friendly.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 28. mar. 2024
Dear Frank , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

4/10 Dårligt

SIU PONG LOUIS

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Would like to see them to enhance the cleaning of the room. When I first entered the room, there was a clot of hair on the bathtub and insects walking around the basin.
Overnattede 2 nætter i marts 2024
Svar fra Afiq den 28. mar. 2024
Dear Siu Pong Louis , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

emmet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient for KLIA 2, walking distance. As airport hotels go this one is good. Staff at reception very efficient and friendly. Room is compact, bed is comfortable, shower is good, wifi good. Breakfast surprisingly good. Rooms and corridor a little tired, but this place has given most things some thought. KLIA terminal/food court/shopping mall just minutes away on foot if you feel like it. I was impressed.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 21. mar. 2024
Dear Emmet, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.

4/10 Dårligt

Sandy, Fresh Meadow

Rejste med familie
Synes ikke om: Rengøring
Toilet is smelly, no air conditioner
Overnattede 1 nat i marts 2024
Svar fra Afiq den 15. mar. 2024
Dear Sandy , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

annika

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location close to airport. Good staff.
Overnattede 1 nat i marts 2024
Svar fra Afiq den 13. mar. 2024
Dear Annika, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect for short stay airport transfer passengers.
Overnattede 1 nat i februar 2024
Svar fra Carol den 10. mar. 2024
Dear Michael , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

10/10 Fremragende

annika

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to airport and nice comfortable rooms
Overnattede 1 nat i marts 2024
Svar fra Carol den 10. mar. 2024
Dear Annika , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager

8/10 Udmærket

ERIC

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Carol den 10. mar. 2024
Dear Eric , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager

8/10 Udmærket

Tatsuaki

Synes godt om: Service og personale
食事するには便利
Overnattede 2 nætter i februar 2024
Svar fra Afiq den 3. mar. 2024
Dear Tatsuaki , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

4/10 Dårligt

Christine

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Generally of poor quality. Needs a refurbishment.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Christine , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Susanne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Für eine Nacht völlig okay. Obwohl direkt am Flughafen, erstaunlich ruhig. Gute Matratzen, kostenloser Shuttle zu anderen Terminals. Nette Bar.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Susanne , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Michael A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location, great stay
Great location. Room was ideal as a crash pad before an early morning flight. Take-out breakfast is a great idea and was nice and a good portion size. Overall a great stay.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Michael, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Mun Loong

Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Mun Loong, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Francisco

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Francisco, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

10/10 Fremragende

Stephane

Synes godt om: Rengøring
Overnattede 1 nat i februar 2024
Svar fra Afiq den 23. feb. 2024
Dear Stephane, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Stephen

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good access to airport. Very courteous and helpful staff.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 10. feb. 2024
Dear Stephen, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Don

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel right at the airport.
Overnattede 1 nat i januar 2024
Svar fra Afiq den 9. feb. 2024
Dear Don , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

6/10 Okay

Christine Ulrich

Rejste med partner
Unterkunft zweckmäßig. Flughafen fußläufig erreichbar und trockenen Fußes. Es wurde ein Seh gutes Frühstück angeboten. Da wir schon gegen 10. 30h im Hotel waren, konnten wir das Zimmer schon beziehen, mußten jedoch die halbe Miete hinzuzahlen
Overnattede 1 nat i december 2023
Svar fra Afiq den 9. feb. 2024
Dear Christine , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

TAKAYUKI

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Afiq den 9. feb. 2024
Dear Takayuki, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Transport to the other terminal was frequent and reliable and the hotel was comfortable and clean. I would recommend it,.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 8. feb. 2024
Dear Richard, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.

2/10 Forfærdeligt

Suze

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disgusting Smelly Hotel, WILL NOT RETURN!
The hotel is very dingy, smelly and very disgusting! Definitely NOT be staying at this hotel ever again. Upon check in, the reception staff took ages to register us in. The hallway to the room stinks and the lights in the corridor is a sensored lights which is so silly for a hotel. This hotel is more like a hostel in our opinion. Our room has ants on the table, by the bed etc and when we told the housekeeping it took her 4 hours i.e. 11pm she came knocking on our door to give us a mosquito spray. Bad experience and we shall never return to this hotel again.
Overnattede 1 nat i februar 2024
Svar fra Afiq den 7. feb. 2024
Dear Suze , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.

8/10 Udmærket

Helena

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Good hotel that is in a perfect location for access to the airport. Rooms are small but clean and the air con works very well. Breakfast is poor and not catered for Westerners at all.
Overnattede 3 nætter i februar 2024
Svar fra Afiq den 7. feb. 2024
Dear Helena, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.