Feriehuse i Sarnen-søen

"Man har misforstået opgaven med at drive hotel. Ingen bemandet reception overhovedet, kun selvbetjeningsløsninger, ingen personlighed eller høren hjemme følelse. Ingen mulighed for at bruge faciliteterne på 'hotellet', da det skulle forberedes og betjenes af perso ale der ikke var på hotellet, alt for dyrt ift. kvalitet. Det var som at bo i en gammeldags telefonbank."

"Sehr freundlich"

"The location was great and the views were beautiful! It was a good size for our family of 6 and included everything we needed for a lovely stay. The host responded quickly to any questions."

"The highlight of our visit was Verena herself who made us feel so comfortable. She was a most gracious host who personally welcomed us at the door. Her guesthouse is beautiful, meticulously cared for, and very comfortable. Her breakfasts were delicious. especially her personally-prepared bacon and eggs as well as local products. Her Swiss dinners were exquisite."

"The lack of a reception and available staff made the whole experience very empty. It felt like a motel with no soul or vibes. The lack of staff with check in meant all information was provided via 10 different formats, including wallpapers, shower pamphlets, QR codes etc. making it easy to oversee something, which we did, and one staff member seem annoyed when we as a result asked about it. There is no airconditioning, fridge, kettle or anything remotely luxurious. It really was the RyanAir of...