Lejlighedshoteller i Santa Cruz

"The staff was lovely and the room was very clean. The pool was also lovely. The A/C in my room did not work, so the room I slept in was about 85 degrees Fahrenheit, or about 30 degrees Celcius"

"All was well with my husband’s stay at this hotel! He really liked it & plans to return. However, one hiccup. He was unable to check in on the first night. He was too late. He still paid for that night despite not staying in the hotel & did not get the money back or given the option to use another night. I don’t feel this is fair business & my husband is too kind to argue this with the staff at the front desk. Anyway, we will add this hotel to our list of ones to revisit. My husband is from...

"Leaf blowing at 8 am every day Be aware that the staff walks into room like they own place Staff kids running around a feels like your out of place"

"The staff was more than accommodating. They were attentive to our needs upon check in and when checking out we still had a few hours before we left for the airport. My son had medication that needed to be refrigerated, and the staff gladly took care to refrigerate the medicine until we left. The only thing I would add which isn't a staff or property issue but just a general curtesy is there is a downtown located directly behind the resort. We spent 5 days there and were not aware until...

"God oplevelse. Var der også i 2020. "