Hoteller i Santa Ana

"Værelset havde en ram lugt og det blev ved. Men det lykkedes mig at tænde for airconditioneringen. Vinduerne sad så højt oppe, at jeg ikke kunne åbne dem. Morgenmaden var ikke inkluderet. Jeg bestilte te, men de havde ikke noget sort te, så i stedet fik k jeg noget lunkent kaffe. Ellers var personalet meget hjælpsomme. Der var en swimmingpool, der havde åbent tidligt og sent."

"We stayed for four nights. The room was nice, A/C very good, room was clean and over all in very good condition. The beds are on wheels, which is annoying. The staff in the reception are plain rude. After having checked in and paid, we were not once acknowledged as existing. No-one ever looked up, and even though we passed through the reception 20+ times, not once were we greeted. There is often a lot of staff members hanging in reception, but not to the benefit of the clients. There is no elevator, and no help carrying the luggage. Not a problem for us, but I would not recommend to those who might need a hand. We booked tours through another hotel, where the staff were nice, so it is not a general Flores issue. Next time we will try to find a friendlier place. "