Hoteller i San Jose City

"Very disappointing stay here. Hotel met our expectations, however this service level doesn’t match at all. Our food order was wrong when order room service. They just drop the food without any confirmation. Our bathroom on the first day got clogged, and had someone come in to unclog it. This happened on the first day. On the last day they wanted us out at exactly 10 am. The room cleaners came at 945 am to tell us to get out. In all my stats, I have never experience this at any hotel. At 10 am...

"Such a wonderful stay! All the staff were very welcoming, polite & helpful. The room was spacious and clean with an air conditioner that worked well. The onsite restaurant called ASH was so delicious & such big portions. The food here was probably one of the best meals we ate during our visit to the Philippines. Thank you for such a great experience!"

"Staff is good. Overall not too bad "

"Is good place to stay very clean .i recommend. "

"Hotellet i sig selv er flot og rart. Vi havde dog problemer med personalet generelt; det var svært at bestille poolhåndklæder (vi måtte henvende os to gange), det tog to opkald og halvanden time at bestille fish and chips til roomservice, man blev ofte glemt i længere perioder i restauranten, morgenbuffetens kvalitet og madens kvalitet var yderst varierende og til tider (nachos) direkte uspiselig. Derudover betalte vi 14000 pesos frem for 4000 ved ud-check grundet en regnefejl af personalet, som...

"I was double charge by the front desk. I showed her that i got a reservation from expedia but she charge me 67$. I made mistakes to book in tarlac for $50. They told me to cancel the double charge but they cancel the 50$ i paid in tarlac instead of cancelling the $67. I hope they can fix this error."

"Nice place. It is not in walking distance to any shops of places to eat. If that's okay, its a good area "