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Anmeldelser af BEI San Francisco, Trademark Collection by Wyndham

4 out of 5
BEI San Francisco, Trademark Collection by Wyndham
50 8th Street, San Francisco, CA

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 359 af i alt 963 anmeldelser" "
Bedømmelse på 8 − Udmærket. 213 af i alt 963 anmeldelser" "
Bedømmelse på 6 − Okay. 165 af i alt 963 anmeldelser" "
Bedømmelse på 4 − Dårligt. 116 af i alt 963 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 110 af i alt 963 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Philip

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, værelsets komfort
Staff was on strike!
Part of the staff was striking and protesting about work conditions. They were protesting outside the hotel for four days. Cleaning of room was suspended, no food or drinks in the hotel. I got a discount after complaining several times. Should be given automatically under these circumstances. Although the staff was trying their best it was an uncomfortable stay. Also a big party in my next door room which was no stopped by security although I called them several times.
Overnattede 4 nætter i november 2023
Svar fra Fernando Vazquez den 19. nov. 2023
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will make sure to share your comments with my team so we can better ourselves.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 Udmærket

José

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
El único problema fue que me cobraron más de lo pactado en el resort, cuando yo ya había pagado el parking
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 27. maj 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

2/10 Forfærdeligt

Arlene

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Did not have all the amenities they claim to have online. The bar was closed and there’s was no dining in the hotel. I also had got double charged for the deposit. Very inconvenient and not a good experience, will not be back there.
Overnattede 3 nætter i maj 2024
Svar fra ~ Dorian den 27. maj 2024
Arlene, I sincerely apologize that you did not enjoy your stay at the BEI. We appreciate your feedback and will use it to ensure that we continuously improve our guests' experience. I am truly sorry that your stay fell short of our standards and genuinely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

6/10 Okay

Dawn

Rejste med familie
Synes godt om: Service og personale
Dated rooms. Just fine for a quick trip.
Overnattede 2 nætter i maj 2024
Svar fra ~ Dorian den 27. maj 2024
Dawn, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable stay and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

2/10 Forfærdeligt

Xingyu

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worst hotel experience. The front desk people do nothing but sit there. They scam you when you’re there once you left the hotel they hold your money and prepare another saying. Don’t ever stay there.
Overnattede 4 nætter i maj 2024
Svar fra ~ Dorian den 27. maj 2024
Xingyu, I sincerely apologize that you did not enjoy your stay at the BEI. We appreciate your feedback and will use it to ensure that we continuously improve our guests' experience. I am truly sorry that your stay fell short of our standards and genuinely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

2/10 Forfærdeligt

MASATAKA

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 4 nætter i maj 2024
Svar fra Hotel Management den 27. maj 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 Fremragende

Jimmy

Rejste med familie
Synes godt om: Faciliteter
Convince clean
Overnattede 1 nat i maj 2024
Svar fra ~ Dorian den 27. maj 2024
Thank you for taking the time to review the BEI Hotel. We are pleased you found our property convenient and clean. We hope to welcome you back when next you visit San Francisco.

6/10 Okay

DeShawn

Synes godt om: Rengøring, service og personale
The staff were very accommodating and friendly. We appreciated the filtered water machine.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 22. maj 2024
Thank you for taking the time to review the BEI, DeShawn. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 Dårligt

Cassandra

Rejste med familie
Synes ikke om: Rengøring
Room is dirty- chewing gum on headboard, stained carpet, bathtub dirty and poor drainage
Overnattede 1 nat i maj 2024
Svar fra Jacob Greathouse den 20. maj 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

4/10 Dårligt

Dina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is not a 4 star hotel.
Overnattede 1 nat i maj 2024
Svar fra ~ Dorian den 19. maj 2024
Dina, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable experience and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

10/10 Fremragende

Victor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room had a weird stench but nothing we couldn’t overcome!
Overnattede 1 nat i maj 2024
Svar fra ~ Dorian den 19. maj 2024
Thank you for taking the time to review the BEI, Victor. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 Dårligt

Caroline

Rejste med partner, Rejste i en gruppe
Synes ikke om: Service og personale
The hotel and especially the rooms are very basic. Not as pictured. The room is furnished very minimal and the carpets seem old and dirty. The hotel is situated in an area with a lot of homeless people. And the staff at the check out could have been more friendly.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 15. maj 2024
Greetings Caroline,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

6/10 Okay

Charlotte

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 15. maj 2024
Thank you for your feedback.Safe travels!

6/10 Okay

Melissa

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Good value but very average stay. Had a few problems with our first few rooms (toilet leaking, strong cigarette smells, major stains on carpets, toilet not flushing correctly) and had to move rooms a few times until we got one that was OK. Hotel staff was very kind with helping us move to a different room to stay in. Overall it was good value (our reservation also included free parking) but definitely not my favorite stay in the city.
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 15. maj 2024
Hello Melissa,Thank you for taking the time to leave a review. We do hope to see you again next time your travels bring you to San Francisco. Be well,

8/10 Udmærket

Sarah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was hoping it would be cleaner. Carpet was stained in several places and the remote had stuff (possibly food) encrusted onto the buttons. But the staff was nice and helpful. The area felt safe as well.
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 15. maj 2024
Greetings Shannon,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

2/10 Forfærdeligt

Robert

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were an absolute disaster, stain carpets, mold all over the bathrooms, because of poor ventilation, and generally not clean
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 15. maj 2024
Greetings Robert,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

10/10 Fremragende

Rob

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 15. maj 2024
Greetings Rob,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

6/10 Okay

Brandon

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Apart from a poor checkin experience (didn’t talk much and swiped my credit card without telling me what I’m being charge or about incidentals) my room was next to the elevators and they need to be greased badly. It was so noisy that I had to sleep with the TV on. Getting comfortable after dinner and drinks, we had to leave the room and go down flights of stairs to evacuate the building and stand in the cold and rain while the fire department inspected. I did not enjoy this stay. I most likely won’t be returning to this hotel.
Overnattede 1 nat i april 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time review you experience. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you should you find yourself in the area again.

6/10 Okay

Angela, Stockton

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for your feedback! we wish you safe travels ahead!

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Glad you enjoyed your stay! Hope to do it all again.

2/10 Forfærdeligt

Bijal, Sayreville

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Forfærdeligt

al

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There’s homeless filled in the area. The carpet is full of stains and the walls aren’t clean.
Overnattede 1 nat i april 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Forfærdeligt

Nathan

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Downstairs looks fancy but our room was dirty, had dog pee by the AC, small things were breaking. Our truck didn’t fit in the parking garage so we had to park across the street in a different parking garage. This hotel was also in the hood! Scared it’s going to get broken into overnight.
Overnattede 1 nat i april 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

8/10 Udmærket

Joshua

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great but was super confused when I wake up to someone opening my door while I’m sleeping and closing it after I said “hello?!?” But besides that the hotel was super clean and staff was super amazing. Definitely recommend
Overnattede 2 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Forfærdeligt

Albert

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 Okay

Bin

Rejste med familie
Synes ikke om: Rengøring, faciliteter
The sink was half clogged and the water drained very slowly . We have to turn off the water faucet after a few minutes for draining . The toilet had non-flushed tissue. Disappointed for this price. I paid $468 for two nights including $56 parking.
Overnattede 2 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Forfærdeligt

Jennifer

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 Okay

Kimberly

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter
It was OK. The neighborhood is pretty crappy and the hotel has no amenities and probably needs new carpet. It’s just a weird place.
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 Fremragende

Vanessa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved how the staff were so friendly!
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Udmærket

Dennis

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

2/10 Forfærdeligt

Lai fong

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

2/10 Forfærdeligt

S

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Udmærket

Punam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was within walking distance to the place my conference was held - California Institute of Integral Studies.
Overnattede 6 nætter i februar 2024
Svar fra Jacob Greathouse den 13. mar. 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

10/10 Fremragende

Jose

Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Glad you enjoyed your stay! Hope to do it all again.

10/10 Fremragende

Hardy

Overnattede 2 nætter i marts 2024
Svar fra Jacob Greathouse den 14. apr. 2024
Thank you for your feedback! we wish you safe travels ahead!

10/10 Fremragende

Craig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

4/10 Dårligt

rosaura

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was pleased with my stay. Had a minor issue with the heater but maintenance came and took care of it in a timely manner and was very nice about it.
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Glad to see all wrongs were righted in a timely manner for you Joseph. Please think of us should you be in the area again.

4/10 Dårligt

Andres

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 Udmærket

Francisco

Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

6/10 Okay

Michelle

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Only one elevator was working, room was very basic with stains on the carpet, a lot of things were out of order (ice machine, vending machines, elevators)
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 Fremragende

DOMINIQUE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Place was nice. More working elevators would be great but the rooms were clean and the city view was great. Front desk staff was extremely helpful. There were some sketchiness going on outside so maybe onsite security would help with that.
Overnattede 1 nat i marts 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Glad you enjoyed your stay Dominique. Please think of us again should you be in our neighborhood again.

8/10 Udmærket

Tammy

Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Glad you enjoyed your stay! Hope to do it all again.

8/10 Udmærket

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
They’re clearly in the midst on some renovations but once completely done this place will be amazing. It was a nice stay overall but be aware that the location isn’t in the greatest neighborhood. Nevertheless, the hotel was great.
Overnattede 4 nætter i februar 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Thank you for your review Michael. We appreciate your time and feedback, hope to host you again.

4/10 Dårligt

Lucas

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Jacob Greathouse den 7. mar. 2024
Sorry we failed to impress Lucas, We hope we have the opportunity to change your mind on the next visit.

10/10 Fremragende

Gio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place to stay
Overnattede 1 nat i februar 2024
Svar fra Jacob Greathouse den 26. feb. 2024
So glad you enjoyed your stay!

10/10 Fremragende

Claudia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is very friendly and goes above and beyond to be helpful.
Overnattede 2 nætter i februar 2024
Svar fra ~ Dorian den 19. feb. 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco.

8/10 Udmærket

Fei Li

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On first glance the room look minimalist elegant. On further inspection it was just minimal. No robe, no full length mirror, and the mattress was so light weight that it tilted whenever my husband sat or lie on one side. Otherwise it seemed clean, although the rug had stains, and it was easy to regulate the temperature and there was sufficient lighting. It was a comfortable enough stay.
Overnattede 1 nat i februar 2024
Svar fra ~ Dorian den 19. feb. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Forfærdeligt

Erick

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not worth $300 a jight
Just a bed and a table with 2 chairs. Carpets looked stained from body fluids. To make matters worse they only have 1 working elevator for the entire building. Not only is it a safety hazard but it took 10 -15 minutes to go up or down
Overnattede 1 nat i februar 2024
Svar fra Jacob Greathouse den 17. feb. 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.