*** Sanitation/Cleaning Update ***
Wyndham resorts have always met the highest standards of cleanliness, and now we are exceeding those standards with enhanced cleaning protocols and disinfecting measures, including the use of hospital-grade, virus-killing products approved by the Centers for Disease Control and Prevention (CDC) and the U.S. Environmental Protection Agency.
SOOTHING TO THE SOUL.
Our spacious one bedroom suites sleep up to four guests and measure approximately 812 square feet. You will enjoy a king bed in the master bedroom, a queen sleeper sofa and a full kitchen. Maximum occupancy is 4.
Notice:
All our luxury resorts use a system called Allocate Upon Arrival which means the actual suite you will be assigned to is given upon check-in. These photos are a combination of all the different suites on site. If you have a floor, unit or building number that you would like to stay in, please do not hesitate to ask. The full-time on-site reservation check-in staff is happy to do their best to accommodate your request. Please note since we do not place you in an exact unit and this is done by the front desk staff, we cannot guarantee the requests, but will do our best to make sure they are accommodated. If your reservation is more than 4 nights you may be assigned to a new suite for housekeeping purposes. Keeping our suites up to luxury standard is our top priority.
The person checking in must be 21 years of age (or older). With this notion, please prepare a VALID ID and credit card in your name. A $100 Pre-Authorization from any major credit card upon checking in is required. After purchase you will receive an email confirmation showing your name on the reservation as the guest checking in within 14 days of check in date. However, if you would like to change the name of the person checking in after you have provided this information, there will be a $99.00 name change fee. Any damages will be charge upon check-out.
The check- in time is 4 p.m. ET and check out time is 10 a.m. ET. The nearest airport to Club Wyndham La Cascada is San Antonio International Airport which is a short 10.0 mile drive. The resort does not offer shuttle service for airport or city transportation.
Please note by purchasing this listing you agree that there may be a chance for an 'Upgrade' to your unit for a larger unit that will fit the same amount of people. If this is the case, we will upgrade your room without question, free of charge. Therefore, depending on the length of your stay and unavailability of rooms, you may be upgraded to a larger suite during your stay with us.
Hence, if you have any concerns, our office hours are always open 24 hours respond to your requests. For here at Club Wyndham La Cascada, we ensure that your stay is comfortable and well-served to your satisfaction.
*** Parking Policy ***
Valet parking is temporarily suspended due to COVID-19 protocols. Self-parking is available on-site with in and out privileges for $22/night. The resort is not able to accommodate the storage of trailers.
*** Pet Policy ***
No pets allowed.
*** Smoking Policy ***
No smoking inside including electronic cigarettes, unless if it's in a designated area.
*** Housekeeping Policy ***
Daily housekeeping is not included and may be added for an additional fee.
*** Other Notes ***
This resort offers Braille signage (i.e. elevators, room numbers), first floor access ramps, elevator lift to pool deck level and lobby level.
This resort may offer rooms with these special needs features:
Some units include lever handles on all doors, counter-height microwave, front control stove or range, roll-in shower, handheld shower head, grab bars in shower, raised toilet (higher than typical units), front door wide-angle, wheelchair height peephole, first floor handicap accessible access and Braille signage for room numbers.
Some units include visual fire alarm, visual phone alert and closed captioned TV.
*** Helpful Hints ***
Some amenities may not be available or have limited hours. Please call the resort for further information.
Computer with shared Internet is temporarily closed in order to practice social distancing.
Some amenities/activities are seasonal.
The resort does not offer shuttle service for airport or city transportation.
Daily housekeeping is temporarily suspended until further notice.
