6/10
Visited from May16-19.House was beautiful, nice neighborhood, but the cleaning was very poor!!! Had to wash all the bed sheets since they were dirty, had to clean tables in the game room, had to broom the game room/garage and bathroom, seems like they only cleaned the bathrooms and the kitchen when we came in. Dusty furniture on bedrooms, carpet not vacuumed. Kitchens oven was dirty inside with a dirty pan, crumbs in the toaster, I was very frustrated. Plus they didn’t provide any cleaning supplies, no windex, no kitchen towels to dry the dishes, only 3 pods for dishwasher and 3 for washer. Had to buy a mop(which I was reimbursed for at least). I submitted a ticket and still waiting for a response. I called VACASA for an update and they said they are still working on my request.Very responsive for all the questions I had. Very unfortunate that the house was not cleaned, because it is a beautiful house. Friends really enjoyed the game room.This had never happened to me before! House needs a deep deep cleaning and pest control since we found a couple of spider webs in the kitchen table and half bathroom
Alba O.
Overnattede 3 nætter i maj 2025