Luksushoteller i San Agustin

"l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was...

"Meget luksus, meget venligt personale og uovertruffen service"

"I have had the pleasure of travelling af lot around the world and this place is a gem ! For me a 5 star hotel with all thats follows. Perfect rooms, staff, food and surroundings. I have stayed here 5 times within a year and already booked my next trip. I will give my best recommendation. "

"The hotel is beautiful and incredible well maintained. The main bar with its view is stunning. However, the level of service and standard has dropped tremendously. We have stayed here many times before. The staff is stressed out, you have to wait for half an hour to get your drinks in the evening, at breakfast you also have to wait a long time. It used to live up to five star, but not anymore. This might be our last time staying at the hotel. The prices for room, food and drinks has increased...

"Our only regret about our stay at this hotel is that we cannot give it more stars. The menus were innovative, the rooms spotless and extremely comfortable, the facilities (including pool and Wellness Centre) luxurious; but above all the service levels were the highest we have ever experienced. All of the staff were friendly and communicative, all prepared to go the extra mile to ensure guest satisfaction. Should we revisit Gran Canaria we will undoubtedly choose to stay at the hotel again and...

"Centrally located, close to the dunes. Rooms are a little worn out, but overall, a very nice play to stay."

"Rigtig dejligt hotel. Jeg ankom kl. 21 - der var restauranter lukkede. Dog var det muligt at bestille room service, så let løst. Meget stort område, som der var ikke meget information om, hvordan man lettest fandt rundt, så det blev ved at undersøge - men en hurtig rundtur kunne have været fint. Men overall et skønt hotel"

"Fantastisk hotel i de flotteste omgivelser! Skal du til Gran Canaria og have en luksus oplevelse så er dette hotel et must! Husk at booke deres spa afdeling for et privat timeslot. "