Hoteller nær Sake Museum

"Stay 2 nights in KAI ALPS. Hair on the bed but I used my own bedsheet. My package stayed with breakfast and dinner. The menu wasn’t changed after check-in. The female staff was unhelpful and her statement totally inconsistent with earlier statement. Who said the menu can only change by 6pm, but end up still cannot change the menu next day. This hotel is not worth to stay. We will not come back again and do not recommend to my friends and families."

"全てに於いて、満足しました。 また、利用したいです。"

"お食事は何を頂いてもとても美味しかったです。朝食は玉手箱のようでした。従業員の方は皆さんいい方でとても気持ちよく過ごさせて頂きました。ありがとうございました"

"古い施設ですが丁寧に使われていて落ち着きますね"

"感じが良かったが、登山利用のため、バーでの会話が気になり、寝付け無かった。 登山は、睡眠がとても大事だし、オーナーは、山小屋を経営してるそうなので、対応して欲しい。 また、古いのは構わないが、シャワー浴びた時に、排水溝に髪の毛が溜まっており、やや不快に感じました。"

"部屋が暖まるまで時間がかかった…"

"All of the staff are absolutely excellent, I must say the two concierge’s were exceptionally helpful but all of the staff are great"

"We absolutely loved our stay here. The staff is wonderful, kind, and very helpful for getting around Hakuba! It’s very close to Goryu and several restaurants. They also serve dinner and breakfast there if you don’t want to go out, and the food truck outside is a big plus. It was great to have a quiet accommodation near the slopes. The dry room has a spot to place your ski equipment as well. "

"K"