Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 87 af i alt 194 anmeldelser" "
10 - Fremragende
87
Bedømmelse på 8 − Udmærket. 40 af i alt 194 anmeldelser" "
8 - Udmærket
40
Bedømmelse på 6 − Okay. 21 af i alt 194 anmeldelser" "
6 - Okay
21
Bedømmelse på 4 − Dårligt. 17 af i alt 194 anmeldelser" "
4 - Dårligt
17
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 194 anmeldelser" "
2 - Forfærdeligt
29
7,8/10
Rengøring
8,6/10
Service og personale
7,4/10
Faciliteter
7,6/10
Overnatningsstedets tilstand og faciliteter
8,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Rebecca, Lompoc
21. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rebecca
Overnattede 1 nat i april 2024
6/10 Okay
Ashlyn
Forretningsrejsende, Rejste i en gruppe
9. apr. 2024
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Came for a work trip with a coworker and she had bugs in her room and had to change rooms 2 times. Staff was very nice and accommodating. Breakfast staff was especially friendly! Had an encounter with someone that followed me to my car outside the hotel to ask me some questions and, being a young woman, I was caught off guard. That’s mainly the reason for the lower stars…
Ashlyn
Overnattede 3 nætter i april 2024
Svar fra TownePlace Suites Cal Expo den 17. apr. 2024
Your feedback has been shared with our entire team. We apologize for falling short on your stay with us. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Sandy
8. apr. 2024
Sandy
Overnattede 1 nat i april 2024
2/10 Forfærdeligt
Stacie
20. mar. 2024
We didn’t even get to stay at Towneplace Suites. We went to check in and were told that they overbooked the hotel and sent us over to Fairfield by Marriot. I booked at Towneplace because my daughter’s volleyball team was all staying there and they had a full kitchen. We ended up having to stay at a different hotel than the team and the Fairfield was much older, very outdated and had no kitchen. There were other people checking in when we did that had the same experience.
Stacie
Overnattede 3 nætter i marts 2024
Svar fra TownePlace Suites Cal Expo den 23. mar. 2024
Thank you for taking the time to share your feedback. I do apologize that we fell short. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
2/10 Forfærdeligt
Casey
18. mar. 2024
Casey
Overnattede 1 nat i februar 2024
Svar fra TownePlace Suites Cal Expo den 17. apr. 2024
Your feedback has been shared with our entire team. We apologize for falling short on your stay with us. Once again, I appreciate you taking the time to share your feedback.
2/10 Forfærdeligt
Gian Carlo
Rejste med familie
25. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The sofa bed should still be a bed, not a slab of concrete.
I had to ask for the sheets for the sofa bed.
Property smelled bad.
Gian Carlo
Overnattede 1 nat i februar 2024
Svar fra Towneplace Suites Cal Expo den 25. feb. 2024
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. We always want to ensure our guests feel happy and welcomed, I will be sure to pass on your feedback with the team.We hope you will give us another opportunity should your travels bring you back to the area.
2/10 Forfærdeligt
Alexis
Rejste med familie og småbørn
20. feb. 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I’m not sure where the 4/5 star reviews are coming from . The TownPlace Suites by Marriott 1784 on Tribute Road is not a place I would ever return to or recommend. It’s understaffed, smells like a smokers hotel, they don’t communicate clearly and what they have advertised on Expedia is false advertisement. They are undergoing construction; failed to let us know that the TVs would not work an entire day and that they were turning off the hot water from 10 am - 6 pm . And our key cards stopped working at 10 am the day we had check out at 11 am . The pool is green; not sure if they have just given up on it. Find a different place there are many options in the area .
Alexis
Overnattede 2 nætter i februar 2024
Svar fra TownePlace Suites Cal Expo den 20. feb. 2024
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
10/10 Fremragende
LUIS
1. feb. 2024
LUIS
Overnattede 1 nat i januar 2024
Svar fra TownePlace Suites Cal Expo den 23. mar. 2024
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you taking the time to leave this review.
10/10 Fremragende
Carrie
Rejste med familie
8. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Carrie
Overnattede 3 nætter i januar 2024
Svar fra TownePlace Suites Cal Expo den 22. jan. 2024
Thank you for taking the time to share your thoughts regarding your stay. I appreciate you taking the time to leave this review.
2/10 Forfærdeligt
Marky
Rejste med partner
2. jan. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Marky
Overnattede 1 nat i december 2023
Svar fra TownePlace Suites Cal Expo den 8. jan. 2024
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
4/10 Dårligt
Rabanjala
Rejste med familie
1. jan. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Blah
It was lack luster for a Marriott .. I wanted to stay another night but the hotel didn’t have the stay another night desire . Not the Marriotts I’m use to .
Rabanjala
Overnattede 2 nætter i december 2023
Svar fra TownePlace Suites Cal Expo den 8. jan. 2024
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
6/10 Okay
Amitabh
25. dec. 2023
Amitabh
Overnattede 1 nat i december 2023
Svar fra TownePlace Suites Cal Expo den 27. dec. 2023
Thank you for taking the time to share your thoughts regarding your stay.
2/10 Forfærdeligt
Dharminder
Rejste med familie og småbørn
24. dec. 2023
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dharminder
Overnattede 1 nat i december 2023
Svar fra Carlee W. den 25. dec. 2023
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
10/10 Fremragende
Verificeret rejsende
19. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing experience, overall.
Verificeret rejsende
Overnattede 1 nat i december 2023
Svar fra TownePlace Suites Cal Expo den 20. dec. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Jaime Andres
18. dec. 2023
Jaime Andres
Overnattede 2 nætter i december 2023
Svar fra TownePlace Suites Cal Expo den 19. dec. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Petesa
15. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Petesa
Overnattede 1 nat i december 2023
Svar fra TownePlace Suites Cal Expo den 15. dec. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Verificeret rejsende
9. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top tier service & comfortability
Always an amazing experience. Every single person on their staff is welcoming, friendly, and helpful… from housekeepers to front desk. They don’t miss!
Verificeret rejsende
Overnattede 1 nat i december 2023
Svar fra TownePlace Suites Cal Expo den 9. dec. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
4/10 Dårligt
Richard
6. dec. 2023
Richard
Overnattede 3 nætter i december 2023
Svar fra Towneplace Suites den 7. dec. 2023
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area.
10/10 Fremragende
mao
Rejste med familie
30. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the room and friendliness of the staff.
mao
Overnattede 3 nætter i november 2023
Svar fra TownePlace Suites Cal Expo den 2. dec. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Udmærket
Joshua
Rejste med familie og småbørn
25. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ease of check in
Joshua
Overnattede 3 nætter i november 2023
Svar fra Towneplace Suites Cal Expo Team den 28. nov. 2023
Thank you, Joshua, for taking the time to leave a review from your stay with us! We greatly appreciate your feedback and hope to see you again!
10/10 Fremragende
Grant
Rejste med familie
13. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel
This is an excellent hotel. Spacious room, comfy beds, very clean. I couldn’t ask for more in the room. The breakfast was good as well with great strong coffee. My only nitpicks are the other guest noise, construction noise and the lack of handicap parking spots.
Grant
Overnattede 1 nat i november 2023
Svar fra Carlee den 14. nov. 2023
Grant, we truly appreciate you taking the time to share your experience with us. I am happy to hear you enjoyed the breakfast and coffee. It's a great way to start the day. As pleased as we are to hear about that I am sorry you encountered some noise at unpleasant times. We hope you will return in the future to stay with us!
10/10 Fremragende
Kelvin
Forretningsrejsende
6. nov. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kelvin
Overnattede 1 nat i november 2023
Svar fra Carlee den 6. nov. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Jennifer
Rejste med familie
6. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jennifer
Overnattede 1 nat i november 2023
Svar fra Carlee den 6. nov. 2023
Thank you, Jennifer, for taking the time to leave a review from your stay with us! We greatly appreciate your feedback and hope to see you again!
8/10 Udmærket
Hongchuan
Rejste med familie
6. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and convenient
Hongchuan
Overnattede 2 nætter i november 2023
Svar fra Carlee den 6. nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority.
10/10 Fremragende
Esaias
Forretningsrejsende, Rejste i en gruppe
2. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a really nice place to stay
Esaias
Overnattede 12 nætter i oktober 2023
Svar fra Carlee den 2. nov. 2023
Thank you, Esaias, for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority.
8/10 Udmærket
Joel
30. okt. 2023
Joel
Overnattede 2 nætter i oktober 2023
Svar fra Carlee den 31. okt. 2023
Thank you, Joel, for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority.
6/10 Okay
Ken
24. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice place.
Ken
Overnattede 3 nætter i oktober 2023
Svar fra Carlee den 25. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Kimberly
23. okt. 2023
Kimberly
Overnattede 1 nat i oktober 2023
Svar fra Carlee den 24. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
6/10 Okay
Hope
19. okt. 2023
Synes godt om: Service og personale
Hope
Overnattede 4 nætter i oktober 2023
Svar fra TownePlace Suites Cal Expo Team den 20. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Rodney
8. okt. 2023
Rodney
Overnattede 3 nætter i oktober 2023
Svar fra TownePlace Suites Cal Expo den 9. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Svar fra TownePlace Suites Cal Expo den 8. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Jennifer
Forretningsrejsende
4. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jennifer
Overnattede 2 nætter i august 2023
Svar fra TownePlace Suites Cal Expo den 8. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Udmærket
Randy
3. okt. 2023
Randy
Overnattede 1 nat i september 2023
Svar fra TownePlace Suites Cal Expo den 23. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team. Once again, I appreciate you taking the time to share your feedback.
6/10 Okay
Aaron
Rejste med familie
29. sep. 2023
Synes godt om: Rengøring, service og personale, værelsets komfort
Construction at the hotel
There was construction taking place and at 7 am on a Sunday morning they started the construction. Had I known there was construction taking place I would have stayed somewhere else.
Aaron
Overnattede 1 nat i september 2023
Svar fra Alyssa den 1. okt. 2023
Thank you for taking the time to share your review. We do our best to ensure that each and every guest has a stay that exceeds their expectations, and we are so sorry to hear about the challenges you encountered with the noise from other guests. Your feedback is very important to us and be assured that your concerns have been addressed. Please accept our apologies and we hope you will consider visiting us again in the future so we can provide you with a much better experience.
8/10 Udmærket
Verificeret rejsende
29. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i september 2023
Svar fra TownePlaces Suites Cal Expo den 8. okt. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Fremragende
Rodney
Rejste med familie
27. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rodney
Overnattede 7 nætter i september 2023
Svar fra Carlee den 28. okt. 2023
Thank you, Rodney, for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority.
8/10 Udmærket
Queila
26. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Queila
Overnattede 1 nat i september 2023
Svar fra Towneplace Suites den 28. sep. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
10/10 Fremragende
Diana
Rejste med familie
25. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Amazing
Diana
Overnattede 1 nat i september 2023
Svar fra Alyssa den 26. sep. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
4/10 Dårligt
Elizabeth
19. sep. 2023
Synes ikke om: Rengøring
Elizabeth
Overnattede 3 nætter i september 2023
Svar fra Alyssa den 26. sep. 2023
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to the area. Have a great day!
8/10 Udmærket
Stephanie
18. sep. 2023
Synes godt om: Rengøring
Second
Although I was able to check in an hour early, they did not warn me that the carpet in the room was freshly shampooed, so I found out the carpet was wet when I removed my shoes. Having a full-sized microwave, refrigerator, and a cook top was convenient. The lady serving breakfast was so kind.
Stephanie
Overnattede 3 nætter i september 2023
Svar fra Alyssa den 19. sep. 2023
Thank you for taking the time to share your thoughts. I appreciate you bringing it to our attention. I will share your message with the entire leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 Udmærket
Sharika
17. sep. 2023
Sharika
Overnattede 2 nætter i september 2023
Svar fra TownePlace Suites Cal Expo den 8. okt. 2023
I appreciate you taking the time to share your feedback.
10/10 Fremragende
Monica
10. sep. 2023
Synes godt om: Rengøring
Monica
Overnattede 1 nat i september 2023
Svar fra Alyssa den 12. sep. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Udmærket
Peter
Rejste med familie
5. sep. 2023
Synes godt om: Rengøring, værelsets komfort
Peter
Overnattede 2 nætter i september 2023
Svar fra Alyssa den 7. sep. 2023
Thank you for taking the time to share your review. We do our best to ensure that each and every guest has a stay that exceeds their expectations, and we are so sorry to hear about the challenges you encountered. Your feedback is very important to us and be assured that your concerns have been addressed. Please accept our apologies and we hope you will consider visiting us again in the future so we can provide you with a much better experience.
10/10 Fremragende
jingwen
5. sep. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
jingwen
Overnattede 4 nætter i august 2023
Svar fra Alyssa den 7. sep. 2023
Thank you for taking the time to share your review and for the perfect score! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back again on your next visit to Sacramento.
10/10 Fremragende
Carrie
Rejste med familie
4. sep. 2023
Synes godt om: Rengøring, værelsets komfort
Great place to stay
Staff was very friendly and helpful. The room was very comfortable and clean.
Carrie
Overnattede 2 nætter i september 2023
Svar fra Alyssa den 5. sep. 2023
Thank you for taking the time to share your review and for the perfect score! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back again on your next visit to Sacramento.
8/10 Udmærket
Verificeret rejsende
Rejste med familie
31. aug. 2023
Synes godt om: Rengøring, værelsets komfort
Amazing
Verificeret rejsende
Overnattede 2 nætter i august 2023
Svar fra Alyssa den 5. sep. 2023
Thank you for your kind feedback! We are truly glad to hear of your experience. We hope to welcome you back soon!
10/10 Fremragende
Rebecca
28. aug. 2023
Rebecca
Overnattede 1 nat i august 2023
Svar fra Alyssa den 19. sep. 2023
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.
2/10 Forfærdeligt
Yelena
27. aug. 2023
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Roaches, paid parking
Yelena
Overnattede 3 nætter i august 2023
Svar fra Alyssa den 5. sep. 2023
Thank you for taking the time to share your feedback. I do apologize that we fell short of a perfect stay. I have shared your feedback with my front desk staff. Thank you again for providing your feedback. We hope you will give us another opportunity should your travels bring you back to Sacramento. Have a great day!
8/10 Udmærket
Damion
27. aug. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Damion
Overnattede 4 nætter i august 2023
Svar fra Alyssa den 28. aug. 2023
Thanks for the great review and rating! We're happy that your overall stay at TownePlace Suites Cal Expo was enjoyable. It's great that you appreciated our rooms and service and we certainly look forward to welcoming you back again soon for another wonderful visit! Thank you again for sharing your feedback!
2/10 Forfærdeligt
virginia
Rejste med familie
24. aug. 2023
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
My room had hair in the shower from pervious tenant, the shower drain got clogged while showering, the bathroom sink faucet splashes water everywhere, and the close door is jammed and has to be yanked forcefully in order for it to open all the way.
virginia
Overnattede 1 nat i august 2023
Svar fra Towneplace Suites Cal Expo Team den 24. aug. 2023
Thank you for taking the time to share your review. We do our best to ensure that each and every guest has a stay that exceeds their expectations, and we are so sorry to hear about the challenges you encountered with the cleanliness of your room. Your feedback is very important to us and be assured that your concerns have been addressed. Please accept our apologies and we hope you will consider visiting us again in the future so we can provide you with a much better experience.