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Anmeldelser af Residence Inn by Marriott Sacramento Airport Natomas

3 out of 5
Residence Inn by Marriott Sacramento Airport Natomas
2618 Gateway Oaks Drive, Sacramento, CA

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 613 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 225 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 80 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 45 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Shiloh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice and spacious, the staff were kind and friendly. I give it 4/5 stars because the sofa bed was old and springy. We got this room bc we thought it has 2 beds however the sofa bed you can not sleep in, so we used the couch but not great for sleeping either. The pool does not have lounge chairs to lay out and reflax by the pool. There is only black patio chairs to sit in that get really hot. Breakfast is provided each morning. There is a full kitchen in your room as well if you want to cook. I liked that the bathroom sink was separate from the shower & toilet. The property is nice and quiet majority of the time. Close to dining options.
Overnattede 2 nætter i maj 2024
Svar fra mike den 14. maj 2024
Thanks for the review!

10/10 Fremragende

Vismai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and spacious
Overnattede 3 nætter i maj 2024
Svar fra fred den 14. maj 2024
Thanks for the review!

10/10 Fremragende

Tricia

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Mike den 13. maj 2024
Thanks for the great review!

8/10 Udmærket

Efrain, Castle Rock

Synes godt om: Rengøring
Very noisy if your room is close to freeway. We had to change rooms in order to get some sleep. Adrian was the only one that offered to help us. Housekeeping folks are great and helped me recover a lost item.
Overnattede 2 nætter i maj 2024
Svar fra mike den 13. maj 2024
Thanks!

8/10 Udmærket

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charge for parking
Overnattede 1 nat i maj 2024
Svar fra Fred den 13. maj 2024
Why would you book the room and then complain about the parking fee? The fees are outlined when you make the reservation.

10/10 Fremragende

Patelesio

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Mike den 13. maj 2024
Thanks for the great review!

8/10 Udmærket

Donald L., Berea

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The overall visit experience was very good. The stsff were friendly a nd efficient. The room was well appointed, comfortable and very clean. My only complaint was a $20.00 charge for parkingin addition to the cost of the reservation. Upon check in, I was told a $250.00 hold would be placed on my credit card to ensure I left the room as I found it. I did this. Upon check out, I was informed a $10.00 per day parking fee would be charged to my credit card. Nothing was memtioned at check in regarding a separate parking fee. I feel the parking fee is simply gouging the customer. Where else would your guest park their vehicle? If indeed there is a parking fee charged to my credit card, I want the $20.00 charge reversed. Thank you.
Overnattede 2 nætter i maj 2024
Svar fra Mike den 10. maj 2024
Unfortunately, we cannot reverse the charges. The parking fee is outlined in the reservation platform that you booked and it's the guest's responsibility to understand what they are booking. We do apologize this was a confusing process for you.

8/10 Udmærket

Felicia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
dining option within walking distance
Overnattede 1 nat i april 2024
Svar fra mike den 7. maj 2024
Thanks for the review!

10/10 Fremragende

Dan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff very friendly and welcoming clean definitely will be coming back
Overnattede 1 nat i maj 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

Jose, Rohnert Park

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra mike den 7. maj 2024
Thanks for the review!

8/10 Udmærket

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra mike den 8. maj 2024
Thanks for the review

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place, comfortable stay…
Overnattede 1 nat i maj 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

Maria, South San Francisco

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Great place and staff great
Overnattede 1 nat i maj 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

8/10 Udmærket

Mylah

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Mike den 8. maj 2024
Thanks for the review

10/10 Fremragende

Michelle

Overnattede 1 nat i maj 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

Tara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

8/10 Udmærket

LYNNE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The windows could open! I enjoyed the large suite with good pillows. A bit noisy in my section being close to the freeway. Next time I'll ask for a room facing the other way. Will definitely stay here again.
Overnattede 2 nætter i april 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

carlos

Overnattede 1 nat i april 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

8/10 Udmærket

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was difficult to find and parking was full, but the place was quite nice.
Overnattede 1 nat i april 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

Anne, Brooklyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a flight delayed and took a chance on this hotel. It's 5 miles away. Very clean, quiet, spacious, nice staff. They give you a voucher for an Uber that I took back to the airport, but couldn't get through to them to see about coming from the airport to the hotel. No shops around there I was told.
Overnattede 1 nat i april 2024
Svar fra Mike den 1. maj 2024
Thanks for the great feedback!

2/10 Forfærdeligt

Timothy

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
So disappointed. When I checked in I had to sign the electronic consent and then a paper waiver stating if I use any amenities in the room I will be the room I will be charged up to $250. This is the stuff like coffee and complimentary amenities they include but at this facility it is not.!Use the tissue on the counter, you will be charge. Also, the air screeches all night whether it was on cook or heat so I just turned off. I let them know and was told since I went through a third party there is not nothing they they can do.
Overnattede 1 nat i april 2024
Svar fra Marie den 29. apr. 2024
Good day!Please allow me to explain the things that you signed upon check in. For the electronic consent it is just to allow us to authorize 250 for incidentals/deposit. This is just to be used just in case something happens to the room. This is fully refundable after checking out. It will take about 5 to 10 business days before it goes back to your account depending on your bank. All the amenities listed are complimentary (no additional charge) which is included in the room rate that you booked. For the paper waiver it stated our hotel policy that we are nonsmoking, we have a 10 parking fee, and we have a quiet hours which is from 10 pm to 7 am. Thank you!

8/10 Udmærket

ALAN, Reno

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall we liked the property. The security officer at the property entrance was both concerning and comforting. Concerning that we were in a potentially unsafe and/or high crime area, and comforting that someone was taking precautions. The buildings don't have elevators. When checking in I was informed that the hotel was sold out for the night and if I was unable to find parking, the parking fee would be refunded. I replied that if I was unable to find parking, I would not be able to stay at the property - the clerk responded with the same statement about refunding the parking fee.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Vicki

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff really friendly.
Overnattede 2 nætter i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Kathrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

imtiyaz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Caliph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An easy and quiet stay, surprisingly close to a number of food options with an easy commute to downtown or the airport.
Overnattede 1 nat i marts 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Ray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Gagan

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Bhr
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Farin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a little trouble finding the office. At night ,it would be nice if there was a sign pointing the way since it isn’t the typical large awning entrance.
Overnattede 1 nat i januar 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
So impressed! Great property, restaurant on site with good food, free breakfast, clean fullly stocked room if you prefer to cook your own food, minus the food. There is even a dishwasher! Very clean, comfortable and spacious room.. Staff is very friendly, and helpful. I highly recommend staying here, especially if you are traveling alone, it’s well lit at night and feels very safe.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Thalia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice modern rooms, clean and cozy. Parking is a little hard to find close to your room when arriving late. Area seems safe and there is a security guard on property at night. Over all a good experience.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Rebecca

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Room was spacious but not entirely clean.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

4/10 Dårligt

Chad

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale
Not very accommodating to platinum elite members! Very poor customer service.
Overnattede 2 nætter i april 2024
Svar fra Mike den 30. apr. 2024
You cannot use your member benefits booking through a third party. We do apologize this was confusing to you.

10/10 Fremragende

Katelynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was very clean and everyone was very friendly. The only bad part about this hotel was signs for how to get in. You need to go behind the Carl’s Jr to find the entrance.
Overnattede 1 nat i april 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

10/10 Fremragende

Vivian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Hilary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved that this property had a full kitchen and plenty of space in the room. The breakfast was included and was decent. I didnt like how close it was to the freeway and that the doors opened to outside. Also, there was some debris in our pullout sofa, but they did come replace the mattress pad. Overall good for ehat we needed and a decent price. Will stay here again.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Lisa

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean hotel, nice sized room. Dislike the potholes near the entrance of the parking lot
Overnattede 1 nat i februar 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Ulises

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Veronica

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Only thing I didn't like was that they hadn't come to clean up while we were out. I guess they do that if your stay is longer. I guess I get it since it's more apartment style living but I feel they could've at least taken the rash out. Otherwise, it was great
Overnattede 2 nætter i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Jeremiah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

Emma

Overnattede 1 nat i april 2024
Svar fra Mike den 6. maj 2024
Thanks for the great review!

8/10 Udmærket

SIROOS

Synes godt om: Rengøring, service og personale
They don’t clean the rooms during your stay!
Overnattede 3 nætter i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Trinh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The price of the grocery counter is just way too expensive. The front desk staff usually takes a long time. The property is nice, clean, and modern. Be staying again if I have a chance to visit Sacramento.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

6/10 Okay

Robin, Missouri City

Rejste med partner
Synes godt om: Service og personale
This is like an apt. We stayed on ground floor and heard everytime someone walked above us and whenever they turned on the water. I was up at 10pm, 4am, 7am, 9am listening to the people above us walking around so didnt get any sleep. There were stains in the shower and the lotion, soap, etc. were no name brands. Expected more for a $160 room. Parking was also $10.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Parking fees are outlined in the reservations. This is the guests responsibility to understand this.

10/10 Fremragende

Adriana

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra mike den 30. apr. 2024
Thanks for the review!

6/10 Okay

Anurag

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good Service and Staff. Absolutely appalled they charged us $10/night for Parking. I mean this is a converted Apartment in the middle of nowhere
Overnattede 2 nætter i april 2024
Svar fra Mike den 30. apr. 2024
The fees are outlined in the reservation. You could have made another choice

10/10 Fremragende

Becky

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are accommodating and the hotel is clean. The dining area was crowded at breakfast however, each room has a small table in the kitchen area so this wasn’t a problem. Overall we had a nice stay.
Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

10/10 Fremragende

DJuana

Overnattede 1 nat i april 2024
Svar fra Mike den 30. apr. 2024
Thanks for the review!

8/10 Udmærket

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not near the airport ... that's a bummer but they give you a $25 Uber voucher to get there/ back. Very clean and quiet. Hated the laminate flooring in the room. Everytime you move in bed the bed moves , makes noise because of floor. Very clean and friendly, good breakfast
Overnattede 1 nat i april 2024
Svar fra mike den 30. apr. 2024
Thanks for the review!