Hoteller i Rutare

"Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)"

"Rent og godt hotel"

"A very nice hotel indeed. The only issue (and this was a real draw back) was the rigid person (I did not get his name) at the reception did not acknowledge that my stay included a free drink. The free drink was a part of the Hotels.com package. Instead of accepting what I Said, he decided to argue and resist. I then left the reception on a bad note. Other than that, the stay was great."

"We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. "

"Respectful staffs Clean environment "

"Super "

"Roligt hotel med serviceminded personale. Pænt stort værelse. Hyggelig restaurant med lækker morenmadsbuffet og pænt menukort. Købte en flaske rødvin som jeg drak over flere dage. Omhyggelig rengøring. "

"Very friendly staff I recommend Gasper as concierge "

"Very helpful staff. Changed my room to a lower floor because of the number of stairs. Hot water and good pressure in the shower. Promptly fixed a problem with the TV. Very central location. One night when there was a.large event at the hotel, the restUrant staff were less attentive and the meal took a long time to come, but otherwise food and service at the restaurant very good."

"My dad spent 2 weeks there and enjoyed it. He found everyone helpful."

"Beautiful property. Welcoming and kind staff, many amenities. Location is great. Rooms were excellent. Breakfast each day offered something for everyone. So many options to choose from. Jude at front desk was so helpful. Frank and Jean Pierre at the main bar went above and beyond! Cecile and the rest of the staff in the Executive Lounge were an amazing. Cecile, especially, made it a point to welcome us and offer suggestions for sites to visit. She made sure we felt at home! Vianney was also...

"Fully justified 5 star hotel with amazing rooms. The pool area was, however, quite small and the pool was cold. The service at the restaurant was slow."

"My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating. "

"Excellent staff service"

"Staff were very helpful and responsive, the hotel is very clean, and the free airport services were such a lifesaver and a great gesture. "

"The staff were very helpful and the place whilst spartan is clean. Breakfast was a bit hit and miss but the views over Kigali whilst eating were brilliant. "

"The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay. "