Kroer i Rush Street

"Fantastic location, nice room, waterpreasure a bit on the low side. It showed to be extreamly difficult to get a taxi at the hotel, and the hotel staff wasn't to much help."

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"There was no water at all for sale in their "store." After my room was cleaned, they didn't replenish the water bottles. I went to look for water in their store, and there was none there to purchase at all."

"Having stayed in the lovely Swissotel Bosphorus/Istanbul, I was hesitant to compare Swissotel experience & hope Chicago would be as good. No. Not even close. The elevated Swissotel brand is not represented here well in this building at all. The valet is $87! Self park is $70 and the self park area doesn’t even have an elevator up to the lobby, you have to walk through a dark, confusing, and claustrophobic garage to stairs then to elevator. Staff were tactful & kind, it’s just the building is...

"Perfect location with great amenities. Very nice bar/restaurant with the cutest photo booth in the back. Very clean hotel with friendly staff."