Hoteller nær Rockliffe Hotel Spa

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Pleasant stay. Breakfast could be better"

"The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Very nicely situated in a quiet village area 3miles from the town centre. Large car park at the rear and easy access to a bus service outside. Clean pub and rooms of a reasonable quality. Staff very helpful and accommodating. Well priced."

"Another fantastic 2 night stay in glorious weather.. added bonus was the Bank Holiday Garden Party & BBQ !"

"Very friendly and helpful staff. Large spacious well equipped bedroom with all the amenities that you would need. Maybe could do with a coffee table to eat your breakfast hamper off and a hook on the back of the bathroom door A wonderful stay and very good value for money."

"Very good Very friendly people "

"Well presented beautifully cooked breakfast. All staff extra helpful. Very pleasant stay."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. "