Hoteller nær Rochester Municipal Park

"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like...

"Very clean room, friendly staff, great breakfast and pool, and probably the best fitness center I have seen at a hotel before. Would definitely stay here again!"

"This property was my favorite in all the hotels I’ve ever stayed at. "

"Yes it was awesome"

"Ok"

"Second time staying at this hotel, staff was friendly and respectful, room was comfortable and clean. Parking was free and plenty of spaces to park. "

"I paid $15 for breakfast for 2 days. But to find out at the front desk it was $5 a day for breakfast. Then when I woke up it seemed like everyone and anyone was just eating breakfast for free. There was no band or ticket or any way to truly confirm that someone had paid for breakfast. And if there is a way they weren't double checking or ensuring. They ran out of food very fast. There was more people eating than the food that was provided."

"Breakfast was good , however the room had a lot of mechanical / HVAC noise was loud along with the plumbing, rooms were not insulated or sound proofed enough"

"Only thing was the indoor pool was pretty cold. I did ask to see if they could turn up the heat, however pool maintenance was not available till the following day. Everything else was great!"

"Basic room, but that's what we expected. Our neighbors were outside enjoying some pot and our room smelled very strongly of it. We carry air spray and dealt with it. Signage said this was a 100% no smoking facility inside or outside. Also the lamp next to the bed could not be turned on as the knob was non-existent."

"The hotel it self was clean but they had so many kids there I guess it was a tournament they were running everywhere and knocking on my door and running "

"I hdhd"

"Clean facilities, helpful staff, and good location! "

"Mr Kelly at the front desk was outstanding, awesome customer service. The room was clean and comfortable."

"Awesome "

"God seng Stort badeværelse Rent og pænt Fin morgenmad med æg, diverse brød, vafler mv. Tager gerne en overnatning en anden gang. "

"Staff were nice. Bathrooms were outdated and rooms had no microwaves. Conjoined rooms are extremely limited. Bed was comfortable but the blinds didn't close all the way so the sun shone in as soon as it rose. Tvs in the rooms were old so picture and sounds were in and out."

"Friendly staff, room was quiet, towels good, lighting poor, furniture in room used and abused, carpeting worn, grass not cut"