Hoteller nær Rochester Contemporary Art Center

"The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone."

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Clean and well maintained, large parking lot. The lobby was very loud on a Saturday night but the room was quiet. Overall a beautiful hotel."

"Room was and was clean staff friendly"

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean...

"Room smells of smoke very bad. Black hair all over bathroom"

"clean room. floor VERY creaky..sink in bathroom had very loose taps"

"Trænger til en renovering 😕"

"The room was neat and plenty of space. However the desk in the room was a medal desk that had seen better days. The shower was so nasty I refused to take a shower in it. The toilet didnt flush unless you held the handle down."

"This is most likely the worst hotel I have ever stayed in. The place is completely run down and worn out. The room was damp, no toilet paper, no soap, cigarette burned and dirty sheets!! Broken bathroom, bed that can best be described as a camping bed There’s NOTHING positive to say at all. Declined the first room for the above reasons and was then given a second room which was equally bad - as I arrived at 2am I had to sleep there (in my clothes as it was so nasty) and then I found another...

"Please do not stay here. It is a dirty, gross space with unhelpful staff."

"Was OK place. Room had just about everything needed, but only one lamp. I didnt say anything to management so that's on me. Like I say, it was OK"