Kasino
Tjek tilgængelighed

Anmeldelser af Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

3.5 out of 5
Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham
711 Lucky Ln, Robinsonville, MS

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 284 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 257 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 199 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 135 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 126 af i alt 1001 anmeldelser" "

7,2/10

Rengøring

7,6/10

Service og personale

6,6/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Chris

Synes godt om: Rengøring
Synes ikke om: Service og personale
It was ok
Overnattede 1 nat i maj 2024
Svar fra Rita den 20. maj 2024
Thank you for your feedback.

8/10 Udmærket

Ben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Rita den 20. maj 2024
Thank you for your feedback.

4/10 Dårligt

Willie C.

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
There was too much noise in the hallway at night people coming in and out of there room slamming the door it was not quiet at all
Overnattede 1 nat i maj 2024
Svar fra Rita den 13. maj 2024
Thanks for the feedback.

2/10 Forfærdeligt

Charles

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Rita den 13. maj 2024
Thank you for your feedback.

10/10 Fremragende

Linda

Overnattede 1 nat i februar 2024
Svar fra Rita den 7. maj 2024
Thank you for your review!

10/10 Fremragende

Emma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hi, Beautiful it was my first time to visit the, Fitz as I road up on the property The pedestal posters was gorgeous, parking was great,The rooms & Casino very nice and clean, Great stay I will visit again.
Overnattede 2 nætter i april 2024
Svar fra Rita den 7. maj 2024
Thanks for the great review!

10/10 Fremragende

Elluntate

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay, very affordable
Overnattede 1 nat i april 2024
Svar fra Rita den 25. apr. 2024
Thanks for the great review.

6/10 Okay

Judith

Rejste i en gruppe
I was supposed to be in a non smoking room but it reeked of smoke and had burn marks all over the tub. We had to put the bags in trash cans and the tissue box was empty. I have had better from Wyndham.
Overnattede 1 nat i april 2024
Svar fra Rita den 25. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Marlena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love the hot tub , glad its still up and running thats my whole purpose for cming
Overnattede 1 nat i april 2024
Svar fra Rita den 25. apr. 2024
Thanks for the great feedback!

10/10 Fremragende

DAWN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was so friendly.. the room was very clean. We will definitely stay again...
Overnattede 2 nætter i april 2024
Svar fra Rita den 12. apr. 2024
Thank you for the positive review!

2/10 Forfærdeligt

Stephanie

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Rita den 12. apr. 2024
We appreciate your feedback. Please contact the manager on duty to tell us more about your experience.

8/10 Udmærket

Debi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Morning staff was very helpful. Security staff was known and felt safe. Nice atmosphere. Toilet seat was loose for which I did let staff know. Wish pool was open later then 8:00 PM
Overnattede 2 nætter i marts 2024
Svar fra Rita den 2. apr. 2024
Thank you for your feedback.

2/10 Forfærdeligt

John

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This was the worst property I have ever stayed at in my entire life of 65 years. I first noticed the TV didn’t work, the mattress was horrible, no wi-fi, and when I woke up in the morning there were Deputy Sheriffs in the parking lot taking police reports as numerous cars (I saw at least ten but there were undoubtedly more) had their windows smashed and their contents stolen. Later that day when I returned to the room I was shocked when a mouse went scurrying across the room. I immediately went to the front desk to ask for a room change and the very rude clerk demanded that I better have a very compelling reason. When I started with the TV problem she rudely cut me off and said “We don’t move people who are experiencing a TV problem.” I then said if you hadn’t interrupted me earlier I would have mentioned there is a mouse in my room. Then without the slightest concern for the guest she angrily processed two keys for a different room all without saying a single word let alone any contrition. When I moved into the new room I discovered this TV didn’t work either (it would play for around 20 minutes and then just go to a black screen with no sound for a few minutes, once after 10 minutes of nothing I just gave up and turned it off) which explains why they wouldn’t let a guest move rooms as the obvious conclusion is none of the TVs worked. There are very few things in life that shock or surprise me but this horrible, horrible experience was so bad I checked out 16 hours early.
Overnattede 3 nætter i marts 2024
Svar fra Rita den 8. apr. 2024
Thank you for your feedback. We will look into this.

4/10 Dårligt

Robert L.

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Actual rats dancing in the walls all night hotel room. Tv black out every 30 minutes for minutes. Smoke in casino worse than most.
Overnattede 1 nat i marts 2024
Svar fra Rita den 8. apr. 2024
Thank you for your feedback. We will look into this.

10/10 Fremragende

John

Overnattede 1 nat i marts 2024
Svar fra Rita den 20. apr. 2024
Thanks for the great review.

10/10 Fremragende

Terry

Overnattede 2 nætter i marts 2024
Svar fra Rita den 12. apr. 2024
Thanks for the great review!

8/10 Udmærket

Cindy

Rejste med familie
Wi-Fi was out most of time and also tv
Overnattede 2 nætter i marts 2024
Svar fra Rita den 18. mar. 2024
Thank you for your feedback.

8/10 Udmærket

Amy

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Right by the Mississippi River
Overnattede 4 nætter i marts 2024
Svar fra Rita den 16. mar. 2024
Thanks for the great review!

8/10 Udmærket

Katina

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The buffet is not all that for 27.00
Overnattede 1 nat i marts 2024
Svar fra Rita den 16. mar. 2024
Thanks for your feedback.

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Rita den 13. mar. 2024
Thank you for your feedback.

10/10 Fremragende

Stacey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was kind and the property was very clean.. Definitely will be back..
Overnattede 1 nat i marts 2024
Svar fra Rita den 10. mar. 2024
Thanks for the great review!

6/10 Okay

Carol, Imperial

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to clean our own shower and hot water was very very limited. The place is run down.
Overnattede 3 nætter i marts 2024
Svar fra Fitz Tunica den 7. mar. 2024
Hello Carol, your feedback is appreciated. Please rest assured that it is not falling on deaf ears. Thank you for your feedback.

6/10 Okay

Gregory, biloxi

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Rita den 8. mar. 2024
Thank you for your review.

6/10 Okay

Brigette

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful. Events and give a ways were a plus and they have wonderful food options. The rooms revealed a lack of care. Beds were hard, pillows few and in our room, toilet was not bolted securely to the floor.
Overnattede 1 nat i marts 2024
Svar fra Rita den 3. mar. 2024
Thanks for the feedback.

10/10 Fremragende

Carolyn

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Rita den 26. feb. 2024
Thanks for the great review!

2/10 Forfærdeligt

Paige

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ghetto
When we first checked in and got to our room as soon as we closed the door the lock on the door fell off, also the remote wouldn’t turn the tv on.. so we went and told front desk and they put us in another room. Okay, next in our new room there was stains on the wall in bathroom and also the beds felt like a brick. Only gave theee pillows on bed to accommodate two people which wasn’t comfortable by no means considering when we woke up the next day our back and neck was hurting. Did not think this was a comfortable stay what-so-ever!
Overnattede 1 nat i februar 2024
Svar fra Fitz Tunica den 25. feb. 2024
Thanks for your feedback.

8/10 Udmærket

Tracy

Rejste i en gruppe
It was a safe clean place to stay overnight for the good price I got.
Overnattede 1 nat i februar 2024
Svar fra Rita den 24. feb. 2024
Thank you for your feedback!

8/10 Udmærket

Jacob

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Really like the exterior of building. Grat burgers.
Overnattede 2 nætter i februar 2024
Svar fra Rita den 23. feb. 2024
Thanks for the review!

8/10 Udmærket

Carmen

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Rita den 19. feb. 2024
Thanks for the positive review!

2/10 Forfærdeligt

Patricia

Overnattede 2 nætter i februar 2024
Svar fra Fitz Tunica den 20. mar. 2024
Thanks for your feedback.

8/10 Udmærket

Kalisha

Synes godt om: Overnatningsstedets tilstand og faciliteter
The room was nice however there was a countless host of ladybugs literally everywhere. There was no frig or microwave in the room. Hotel staff wasn’t really friendly and professional. The second floor was quite noisy and is not ideal if you’re a light sleeper.
Overnattede 1 nat i februar 2024
Svar fra Rita den 16. feb. 2024
Thank you for your feedback.

4/10 Dårligt

Anyiah

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Rita den 16. feb. 2024
Thank you for your feedback.

6/10 Okay

Darin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Upon arrival to room no remote for TV but maintenance came to rescue 30 minutes later all while dealing with quit a few guest due to concert in facility
Overnattede 1 nat i februar 2024
Svar fra Rita den 16. feb. 2024
Thank you for your feedback.

10/10 Fremragende

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Rita den 16. feb. 2024
Thanks for your feedback!

6/10 Okay

Donna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cigarette smoke was so strong that many in our party had a hard time staying both nights. The rooms smelled as bad as the casino. All 6 floors of rooms were severely affected. We had to shower and wash our clothes when we got home and our lungs hurt for days. I’ve never had that before. Customer service was good. No complaints about that.
Overnattede 2 nætter i februar 2024
Svar fra Rita den 16. feb. 2024
Thank you for your feedback.

10/10 Fremragende

Latannia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Just an over night stay for us, room was very nice. Empty Mountain Dew bottle was on the floor by the heater wasn’t ours, but other than that it was clean an very comfortable. I’d definitely recommend
Overnattede 1 nat i februar 2024
Svar fra Syreeta den 6. feb. 2024
Thanks for the great review!

4/10 Dårligt

Shanta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything about this property was nice until around 1am Sunday morning. I was laying in the bed watching tv when I seen something move and I looked and it was a mice. My boyfriend scared it back into its little hole and we put a towel in the hole. The room and staff was nice but that’s the only problem I had with the property.
Overnattede 1 nat i februar 2024
Svar fra Syreeta den 5. feb. 2024
Thank you for the feedback.

8/10 Udmærket

Lowrance, Fredericktown

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The casino was handy and had many of the slots we like.
Overnattede 2 nætter i februar 2024
Svar fra Syreeta den 5. feb. 2024
Thank you for the feedback.

8/10 Udmærket

Staci

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will definitely stay here again!
Other than our room not being ready by the 4pm check-in time, our stay was great!
Overnattede 1 nat i februar 2024
Svar fra Syreeta den 5. feb. 2024
Thank you for the feedback.

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 4. feb. 2024
Thank you for your feedback.

8/10 Udmærket

Jane

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 4. feb. 2024
Thanks for your feedback.

10/10 Fremragende

Dunaven

Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

2/10 Forfærdeligt

Mitchell

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I had reserved a room with a king sized bed. I am 6'2" tall. When i got to my room it was a double full size bed room. We went back to the front desk but was told they had no kings available. The man at the desk was no help and we voiced our disapproval. We went back to the room and got a call from another employee who did find a king bed. Was very frustrating. Other than that the stay was fine. Some of the staff were unprofessional.
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

6/10 Okay

jermaine

Synes ikke om: Rengøring, service og personale, værelsets komfort
Fairly Priced, But depressing for a Wyndham locati
Was told upon arrival to take off our hats, although it was 15 degrees outside. Then was told its ok to wear our hats. The hotel room only 3 pillows, although it was booked for 2 adults. The TV had horrible reception and the basic internet was extremely slow.
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

6/10 Okay

Samantha

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
Room could have been cleaner. Feces handprint on bathroom door and dried urine around base of toliet. Do NOT eat the buffet, food is old and cold. Check in was not pleasant a very long experience.
Overnattede 2 nætter i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

6/10 Okay

Chantelle

Synes godt om: Værelsets komfort
Adults only hotel with 8pm pool closing= 0 sense
Hotel was better than expected. Bed was actually very comfortable. This is an adults only hotel, and yet they closed the pool area at 8pm. This just doesn’t make much sense and we were extremely disappointed.
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

10/10 Fremragende

anjanette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.

4/10 Dårligt

Kaitlyn

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Syreeta den 30. jan. 2024
Thank you for your feedback.