Hoteller nær River Music Experience

"We booked this hotel for the pool and then come to find it’s out of service"

"The front desk woman announced a personal issue i had previously discussed with her in private w others loudly, staff and other guests. Was extremely rude multiple times to me, very unprofessional, classless, careless, and extremely rude to me. Not every situation is as it seems and not every person is a degenerate, or guilty of anything more than attempting to help someone who they believed was making an effort to change their lives. (Referring to my situation). It's in very poor taste and...

"Thumbs up!"

"Dejligt hotel. God service. OK udvalg af mad. God service i restauranten. Der blev ikke gjort rent på værelset efter første overnatning "

"Comfortable bed, but could have used a blanket. Was fairly clean, (under bed was dusty, floor corners around tub dirty ) broken heater/cooler, needs updating. No Pool ,No breakfast. Okay for the price."

"The hotel looks like it might be starting some remodeling. Maybe new windows. Carpeting really needs replaced. Very disappointed in the bathroom. We really wanted a bathtub but there was no plug. Room overall clean and bed comfortable. We really just wanted a bath and bed. Bed did not disappoint."

"I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading."

"Room was clean One bed cover had a burned cigarette hole in it. Room smelled like mold. Broken AC controls cover. Lobby very dark. Location very far from eberything. Check in was painful. Lost the reservation that we've made a month in advace and pre-paid via Expidia. Tried to charge us again ! Had to put a $ 105.00 deposit for room and key that we think was a scam. Front desk check person not friendly. Location of hotel listed with Expidia is not correct. Actually this hotel is listed in the ...

"When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They...

"The room was not cleaned and the shower head was broken And I'm not here to complain, but overall, that hotel needs a lot of work to update the amenities."

"Ikke et sted jeg vil anbefale, der er så meget larm at man ikke får lukket et øje om natten, personalet var ikke noget at skrive hjem om, så alt i alt, ikke et sted at tage hen..."

"Could use some upgrades /very outdated"

"Shower had hair everywhere. Trash on floor. Dusty on tables. Toilet barely flushed. Was only allowed to have one pillow. Staff acted like I was an annoyances not a customer."

"Staff was so professional. Very easy hotel experience."

"Needs improvement"

"The room was clean and well appointed. My only complaint is that someone entered my room to clean while I was out even though I had the do not disturb sign on the door. Super convenient to the arena next door and plenty of food options within walking distance. There is a lot of road construction all around the hotel but it wasn’t too difficult to navigate around. They apparently charge a parking fee that wasn’t disclosed but I wasn’t charged at the end?"

"Staff was very knowledgeable and friendly."