Hoteller i Richmond Heights

"Breakfasts were great"

"We booked through Expedia for 3 nights. Because of a medical emergency requiring us to drive 10 hours back to RI we had to leave a day earlier than expected. We experienced this emergency on Saturday evening and so informed the desk clerk. We were told we needed to call Expedia since we did not give them 48 hours advance notice. We called Expedia explained the situation and they emailed the hotel to support our situation. We were told by the front desk that only the manager could make an...

"Very clean room. Staff were amazing. Great breakfast and just an overall great place. Building is new."

"Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!"

"Kool"

"Staff"

"We stayed here previously, and would stay here again, if we ever came back to the area. The staff was very friendly and helpful. Everything about this hotel is nice, although the bathroom is a little cramped, but the shower is spacious with ample hot water and water pressure. The room was clean and the bed was comfortable. The pool is large and laned for swimming. The gym is small but very adequate with a pulley machine, dumbbells, adjustable bench, a stationary bike and a really cool and easy...

"I had a great stay at this property. It is an older hotel, but well-maintained."

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"Easy check-in. We arrived around 6pm. Staff was there and made check-in quick and easy. Room was great! Spacious! Clean! AC worked fine."

"A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. "

"Great for a quick stay"

"Clean room, great staff! Hotel restaurant was a godsend after a day of flying."

"The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty."

"N/a"

"Breakfast was great and staff are friendly."

"The lady that checked me in was wonderful and very nice. The door by where I parked never locked and that concerned me, as the property was not secured. Walking through to get to my room with my children was unpleasant as the building reeked of marijuana. I understand it is legal in the state but I was not expecting to encounter it at the hotel. The room was clean and comfortable - so the staff were great!"

"I will definitely use this hotel again. Really nice place"

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."