Dear Helene,Thank you for taking the time to review your stay with us. We are so glad to hear that our staff was able to make your experience with us a memorable one. We will pass your kind words.We would also like to thank you for letting us know about the issues that you experienced during your recent stay at our property. We apologize to keep you waiting for the check-in. It is a high season and we try our best to prepare the rooms as soon as we can up to our best standards. Reviews like these give us an opportunity to address areas of improvement and we will look into the breakfast menu and the gym. We hope you will give us another chance soon, so we can share a more positive experience :)Kindest regards,Jelena

Thank you for your review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

We are overjoyed to receive your positive feedback! It's rewarding to know that our hotel and services met your expectations. Our team is dedicated to ensuring your comfort, and your appreciation motivates us to do even better. We eagerly await your next visit.

Thank you for staying at Hotel Keflavik & Diamond Suites and submitting this valuable feedback. We always strive for the best quality service and our priority is to provide an outstanding experience to our guests. We look forward to welcoming you again.

Thank you for your review. We regret that your experience was not entirely positive and we thank you for taking the time to bring it to our attention. Your feedback is very valuable to us and we will use it to improve our services and prevent issues that are within our control.

Dear Søren boisen, Thank you for the feedback. We are very glad that you had a great stay with us and do hope to be able to welcome you in future again! Best Regards!

Dear Kim Thank you for taking the time to compliment us, we look forward to serving you again.

Dear Michael, Thank you for taking the time to send us a feedback, we appreciate it. We are sorry to hear that we did not reach our guest's standards. We do hope that you will visit us again some day for a better experience. We wish you many safe travels.

Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a full star rating. We look forward to welcoming you on your next stay.

Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

Thank you for staying at Hotel Keflavik, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

Thank you for staying at Hotel Keflavik, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

We are delighted to hear that you enjoyed your stay with us. It would be very helpful to know what could have made your stay worth a 5-star rating. We look forward to welcoming you on your next stay.

Dear Eileen, Thank you for the perfect score. We are glad you enjoyed your stay with us and thank you for the comment about our amazing staff. We would love to have you again! Best regards,

Dear Mark, Thank you for your review. We are glad that you enjoyed your stay with us. Please note that the type of bed in the room depends on the type of room that you have booked. We hope to see you again in the future. Best regards,

Thank you for your generous words and amazing review. We are truly happy to hear that you had such a wonderful experience with us. We hope that we will welcome you back in the future again.

Dear Andrea,Thank you for choosing us for your recent stay. We're overjoyed to learn that you had a wonderful experience. Looking forward to the opportunity to welcome you back soon!Best wishes,

Thank you for your feedback! We're thrilled to hear that you found our staff to be super helpful during your stay. Ensuring your comfort and satisfaction is always our top priority. We're glad we could swiftly address the heating problem by moving you to another suite. Thank you for staying with us.Safe travels!

Dear Ingrid, Thank you for the lovely review! We are really glad to know that you enjoyed your stay with us and that you enjoyed the amenities we offer. We sincerely hope to be able to host you again in the future!

Dear Jessica, thank you kindly for your wonderful review. We truly appreciate the time you took to put in a good word for us. We are glad that you enjoyed our breakfast and that you found our staff friendly and helpful. We would be delighted to welcome you again. Kind regards

Dear Börje, we appreciate you taking the time to share your experience of your stay with us. Kindly note that the distance from the airport to our hotel is stated on the booking channel. We look forward to welcome you again in the future.

Dear Morgan, thank you for staying with us and for your kind review. We very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

Dear CarolThank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

Dear Raymond, thank you for your comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.

Dear Ólöf,Thank you for your review.We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

Dear Aðalheiður Svana,We do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback.We hope you will be our honored guest again soon.best regards,

We're sorry to hear about your disappointing experience. Please accept our sincere apologies for the inconvenience you encountered during your stay. It's disheartening to learn that we let you down. We're committed to addressing the issues you mentioned to prevent similar occurrences. We hope you'll consider giving us another opportunity to exceed your expectations.

Thank you for your glowing review! We take pride in providing exceptional service and creating memorable experiences for our guests. We can't wait to have you back for another fantastic stay.

Thank you for your kind words and review. We're so happy to hear that you enjoyed your stay with us and we're looking forward to the next time you decide to visit.

Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

Dear Lisa,Thank you for sharing your positive feedback and ratings! We're delighted to see that you had a great experience during your stay at our property.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see improved, please feel free to share your suggestions. Your feedback is invaluable to us.Warm regards,Aneta B.

Thank you for taking the time to share your experience with us. We're pleased to hear that some aspects of your stay were positive. We apologize for any inconvenience you faced and assure you that we're actively addressing the concerns you raised. We do have reception and we provide 24/7 phone service. If you had informed us we would have done the best in our power to fix the inconvenience. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

Dear Sandra,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

Thank you for the feedback.