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"半露天風呂のお湯を貯める時に蛇口が二つあるがお湯と水の表記が全くされていないのでどちらをひねればお湯になるのかも不明。 給湯も間に合わず極端に水圧も低いためスタッフの方に電話したが一度は「私、分かりません」と一蹴。 2度目の電話で来てもらい調整してもらいお湯は出たがその後もすぐに水に戻り流石に不満が出てしまった。"

"Helt igennem fantastisk ophold med det sødeste og mest opmærksomme personale. Dejlige omgivelser. Haven er fuldstændig magisk og velholdt. Vi havde udsigt til Fuji alle dage. Morgenmaden og aftensmaden var virkelig lækkert og spændende at prøve! "

"Amazing view of Mt. Fuji. Room was clean. Onsen was clean and with many great baths. All staff was very kind and helpful. Breakfast was varied – Japanese, Western, as well as many other types. It’s a bit out of the way and not in neither Fujikawaguchiko nor Fujiyoshida. We took the bus directly to the door of the hotel from Tokyo (which was great when arriving late!) – but we had already planned to rent a car to get around, so we knew the location wasn’t going to be a problem for us."

"Vi kom med bus "

"An amazing hotel indeed. The spa area is amazing and the massage chairs are great aswell. Really nice Big room. My shower didnt work so i could only do a full bath tub. Some of the staff was really nice - especially the cleaning Staff and the breakfast Staff. In the lobby it was very mixed. This one Young guy always looked like i was an idiot when i asked about directions or What to see in the area. Yeah that was Odd. The female Staff was very friendly though. I would recommend this hotel. "

"There is not a lot to do in this place when the Sun is not shining. But the mountain is great to see once the sky is clear "

"We had a fantastic stay in the Rinn room, the private onsen with the view of the lake was a real highlight, the traditional Kaiseki dinner was truly an experience."

"Alt var super fint ❤️"

"Vi havde et fantastisk ophold. Maden på hotellet er fremragende og inkluderer endda drikkevarer. Alle som i alle var ovenud servicemindede. Desværre nåede vi ikke deres onsen faciliteter. Det må blive næste gang. Eneste lille minus er at værelserne er lidt bedagede, men det opvejes klart af de øvrige plusser. Kan kun anbefales"

"Fantastisk udsigt til Fuji"

"Hyggelige rustikke værelser og dejligt med den personlige onsen!"

"全てにおいて素晴らしい宿でした。 ぜひおすすめの宿です。"

"スタッフの対応が親切でした。"