Ferieudlejning i Nusa Penida

"Værelset var beskidt og kun overflade rengjort.. armaturet på badeværelset sad ikke fast og det var rigtig beskidt undt om vasken.. faktisk hele badeværelset generelt var ulækkert.. der kom kun to små stråler ud fra bruseren som gjorde det umuligt at tage et bad.. så man skulle stå i det ulækre badekar og forsøge at skulle sig.. Der var også pletter på langerne og de kom ikke og gjorde rent eller skiftede håndklæder.. poolen var også klam og vi brugte den ikke fordi den var beskidt. Billederne er taget ud fra en video jeg optog fordi det var ulækkert der.. "

"We were eaten alive by bugs on the beds, and when we went to the reception, we were told it was a ‘busy night’ with many bedbugs... The hotel promised us compensation and were so pleasant when we talked to them on the hotel (also promised a refund in writing) but more than a month later we have not seen any money and they stopped answering us. Stay someplace else! :("

"Overall the hotel is nice. Fantastic location, fantastic view and the rooms were super nice too. Everyone on staff were good and nice people. But they lack direction and training in being service oriented. We had to flag them down everytime we needed something in the pool or restaurant. Service needs to improve by simply coming by the table and ask if everything is OK or if someone needs another drink or food item. They would sell much more and service and would be much better. Also, I give a low rating because of the mosque that has a VERY LOUD speaker system and starts prayers broadcastet directly towards the hotel at 4:30am. Not sure why the mosque is allowed to do this. I accept and respect different cultures and religions, but this was simply harassment behaviour…"

"Vi havde en helt fantastisk oplevelse, hotellet var smukt, lækre værelser. Beliggenheden var perfekt til en rolig og afslappet ferie. Personalet var hjælpsomme og yders servicemindet. Maden på hotellet var mega lækkert, morgenmad vælger du fra menukortet osv. helt klart alle pengene værd! "