Ferieudlejning i Allier

"It was disappointing, very disappointing☹️!! We arrived late and needed a code to enter. It didn't work☹️. We tried to contact the listed emergency number, it didn't work either! We contacted Hotels.com and spoke to a friendly lady. There was good talk, but no solution came. Another guest at the hotel came out of the hotel door (had to get something in his car) and wanted to help us. It resulted in him not being able to enter the door again☹️. My wife and I found another hotel that was open to guests. Now we have paid for 2 nights, but have only received 1 night☹️. How do we get our refund from Hotel Inn Design Montluçon🙏??? Do yourself a favor, don't use the Hotel Inn Design Montluçon if you're staying overnight☹️."

"The receptionist was nice and the area by the river was nice, but the hotel itself was awful and very dated. The small kitchen had a fridge but it must have been 30-40 years old, no facilities to make a cup of tea (or cups etc.). The staff was cleaning and talking loudly in the hallway/room opposite ours at 11 pm (evening). The balcony could do with a proper cleaning (see picture) - we did not sit there despite the nice view because the plastic furniture and the balcony itself was depressing to be near "

"Ikke muligt, at køre ind til hotel pga asfalt arbejde. Vi var ikke advaret om dette på forhånd. Vi kunne ikke parkere ved hotellet, og måtte bære bagage langt. Ingen hjælp fra reception til at finde alternativ parkering. "