Private ferieboliger i Reichelsheim

"Fantastisk rent og pænt, super morgenmad"

"Fine hotel, helpful employee. Pool only open in the afternoon and until 10pm, so don’t count on a morning swim. Reasonable price. "

"Ok hotel for a single night. Good breakfast. Paid parking undergrund. "

"Virkelig flot hotel og fantastisk beliggenhed midt i altstadt. Vi ankom varme og svedige og blev faktisk lidt skuffet over første møde, da vi blev fejet lidt af med parkering af to mc’er, som vi havde bestilt på forhånd. Vi blev sendt ca. 150 meter ned af gaden til et offentligt parkeringshus. Dagen efter spurgte vi, om vi kunne få en parkeringsplads til vores mc’er som blev løst og vi flyttede “cyklerne” til hotellets parkeringskælder. Trods den lidt skæve start, havde vi nogle dejlige dage i Heidelberg og på hotellet. "

"An absolute disastrous level of service from NH and Hotels.com. Booked via the Hotels.com app. Shuffling through hotel offers, the app changed the set dates, which I only first noticed when receiving the confirmation email. At this point we had 200km left of a 1000km drive and would arrive around 20.00. Calling 1 min after the booking. First I talk to the NH hotline, which says they cannot help me change for the current date - they refer to hotels.com. Calling hotels.com and spending 30 mins on the line and being told to wait, they tell me (I doubt its true) that they spoke to the hotel and that only the hotel can change the booking. Calling back to NH, I am told that if I go to the hotel, they will be able to help and change the booking. After driving the 150km to the hotel, we arrive and they will not help (even though they have vacant rooms). At first I thought they were helping, but they apparently just made a new booking. Even standing at the counter, it cost around 15 euro to cancel the new booking, she just put in the screen..... The hotel has no management at this hour of the day, but cant make decisions without.. There is a minor difference in price on the 2 dates, which I obviously are willing to pay. I have never experienced this lack of service in a hotel. The fact that they their hotline tells us to go there, and then are not willing to help is infuriating. I will never set my foot in a NH hotel again."

"Super dejligt hotel, med et fantatisk køkken, et besøg vær selv om i ikke bor på hotelet, og en hyggelig bar."

"What a treat to stay here. After a long haul, going from Italy and back home, we stayed here, enjoying lovely food, and make fine use of the facilities. The area was very quiet and nice too."

"Excellent som altid."

"Det var svært at logge ind. Jeg skulle i receptionen for at få adgang til værelset. Receptionist var meget behjælpelig🤗"