"It was clearly stated on your website that dogs are not allowed in the restaurant, by the pool, or on the beach. We specifically chose this hotel because of that rule. But it was absolutely not enforced.
This was clearly not just an accident — we saw dogs inside the restaurant every single day, during breakfast, lunch, and dinner. Staff were even bringing them water bowls, which is fine if pets are actually welcome in those areas. But then you shouldn't advertise the opposite policy.
Your own website states the following, word for word:
"Good to know: Pets are welcome in the rooms (maximum of two per room). However, they must be kept on a leash in common areas and are not allowed in the restaurant, bar, pool, or beach for everyone’s comfort. Additional fee: €20/night per pet."
That is crystal clear — no room for interpretation.
But worst of all:
In the middle of the day on a Wednesday, a stripper was performing in the shared space between the pool and the elevator to the lobby.
This is absolutely outrageous and completely unacceptable at a hotel that markets itself to families with children. What kind of place allows that?"
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