Resorter i Quy Nhon

"This is a hotel with so much potential but let down by a lack of attention to details and genuine service. We (a family of four including a 4yo and a baby) arrived at 7.30am after arriving with the night train. We were sticky and tired and excited by the initial look of the hotel. We asked if we could check in early and were told yes, but we would be charged for a full extra day. We asked if the room was ready or would need to prepared especially and she replied it was ready but we would still have to pay. However if we waited until 12pm it would be free. This just seems so ridiculous. The same room, 4,5 hours later and no fee. We ended up paying so we could have a shower and lie down, but it didn’t scream good customer service. We were excited about the rooftop but No deckchairs were put up and no umbrellas to shield from the baking sun. A few Deckchairs appeared on our final day there but were weirdly cramped in a corner. On our first night there was a party at the rooftop so no access the pool after 5pm-no warning. No soundproofing so the party might as well have been in our room. They didn’t clean up the rooftop until 11am next day so spent the morning dodging cigarette buds and beer caps. Breakfast was actually really good. I do wonder what the many staff are there for though, as things were constantly running out and not refilled. Coffee especially. 4yo also had the worst pizza ever here. Could not eat We also struggled with the lack of English spoken by staff. "

"God hotel med fantastisk service. De skaffede os limousine kørsel til Nha Trang for 500.000 dong. Altså 139 danske kroner 🙂"