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Anmeldelser af Marien Puerto Plata - All Inclusive

4 out of 5
Marien Puerto Plata - All Inclusive
Carretera Luperón, Km. 4.5, Complejo Turístico, Puerto Plata, Puerto Plata

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 367 af i alt 1008 anmeldelser" "
Bedømmelse på 8 − Udmærket. 221 af i alt 1008 anmeldelser" "
Bedømmelse på 6 − Okay. 155 af i alt 1008 anmeldelser" "
Bedømmelse på 4 − Dårligt. 123 af i alt 1008 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 142 af i alt 1008 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Alexander

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay away if you want a comfortable vacation
This was terrible, when we arrived the check-in wasn’t there we asked around and after 30 minutes a man showed up.. When we arrived to the room it was soo dirty! The ac didn’t work, hair on the bed, garbage in the room, we called the lobby and told them.. After 45 minutes came a gay with the keys to the room next door witch was exactly the same.. finally after 1 1/2 hour they found a room for us.. The AC stop working the same night.. but no one did enything about it.. Stay away from this Hote.. The food was not great everything was buffet and the same!! No body was using mask or disinfection..
Overnattede 2 nætter i juni 2021

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Entertainment good be longer
Overnattede 9 nætter i maj 2024
Svar fra Marlys Ramos den 27. maj 2024
Dear Michelle:Thank you for choosing Marien Puerto Plata for your recent vacation and provide us your honest feedback.Regards.

8/10 Udmærket

Rachel

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Marlys Ramos den 27. maj 2024
Estimada Rachel:Gracias por elegir Marien Puerto Plata y compartirnos su valoración. Saludos.

2/10 Forfærdeligt

Johanna

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Me tuvieron que cambiar de habitación dos veces En verdad ese hotel no está en condiciones Las habitaciones tienen mucha humedad Los techos en muy mal estado , no llega el internet a la habitación, tuve que espera de un día para otro para cambiar de habitación y después por la misma himdad cambiarme a otra . Fue horrible en verdad , la comida el buffet lo que vi es lo mismo , el restaurante un calor terrible sin ventilación . Yo en particular no lo recomiendo
Overnattede 7 nætter i maj 2024
Svar fra Marlys Ramos den 24. maj 2024
Estimada Johanna:Le agradecemos mucho que se tome el tiempo para compartir esta opinión sobre su estancia en Marien Puerto Plata. La retroalimentación de los huéspedes es vital, para que podamos proporcionar el mejor servicio que podamos, por lo tanto, hemos tomado nota de cada asunto que tenía y esta información se transmitirá al gerente involucrado para una revisión adicional, como la satisfacción de los huéspedes es nuestra máxima prioridad y lamentamos que nos quedamos cortos durante su estancia.Saludos.

4/10 Dårligt

emilse

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
tenia mas de 20 anos sin ir a puerto plata y pense que como escuchaba se habia recuperado pero realmente mi experiencia en relacion al hotel playa show y habitacion fue buena pero no puedo decir lo mismo de la comida podrian tener mas variedad de carnes ya que nadie sale a comer spaguetis de su casa la piscina se ve bien pero no se porque no tiene ni una sombra en ningun sitio y de verdad que con el sol que hace y el calor actul es xasi imposible disfrutarla no todos somos extranjeros que queremos achichararnos, el staff se ve desanimado y poco entusiamo se siente no se si es por las condiciones de como trabajan o que sera me encantaba puerto plata pero para pagar 250 dollares la noche definitivamente pago un poco mas en punta cana
Overnattede 1 nat i maj 2024
Svar fra Marlys Ramos den 23. maj 2024
Estima Emilse:Gracias por su opinión. Lamentamos sobremanera no haber llenado sus expectativas, ya que nos esforzamos para brindar un servicio excepcional a todos nuestros huéspedes sin distinción. En nombre de la Gerencia y todo el personal, esperamos pueda aceptar nuestras más sinceras disculpas por cualquier deficiencia al momento de servirle. Saludos.

10/10 Fremragende

lissy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Buena les doy 7 de 10
Overnattede 7 nætter i maj 2024
Svar fra Marlys Ramos den 20. maj 2024
Estimada Lissy:Gracias por elegir Marien Puerto Plata y compartirnos su opinión. Ha sido un placer ser sus anfitriones.Saludos.

8/10 Udmærket

jay

Rejste med partner
Synes godt om: Service og personale, faciliteter
Great place.
Overnattede 10 nætter i maj 2024
Svar fra Marlys Ramos den 20. maj 2024
Dear Jay:Thank you for choosing Marien Puerto Plata for your recent vacation. And thank you for taking the time for writing this review and are happy to learn that we could meet your expectations.Regards.

10/10 Fremragende

Jordan

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good resort
Overnattede 2 nætter i maj 2024
Svar fra Marlys Ramos den 15. maj 2024
Dear Jordan:We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. Regards.

2/10 Forfærdeligt

Wendy

Rejste med familie
Horrible is the definition of this property. We booked a 6 night two hotel vacation at the this hotel. The rooms were unkempt, unsanitized, rusty, dirty, and there was mold everywhere in the bathroom. The curtains have never been washed and there was different color hairs all throughout the room. My Ac was not working, my sister’s room which was right across the hallway, wreaked of mildew and humidity. Her AC flooded her room and the paint outside her door was bubbled up from the leak on the roof. Omgg the food was extremely digusting and there was no options for kids. At this point, we already considerd to check out fearing that we would get sick from this place. We checked out in less than 8 hours to a hotel that cost us double the price about $4,000 due to the last minute booking. Customer service was non-existent at this moment. I explained all of my concerns to the “Expedia” representative at the hotel who was not receptive or helpful. After she indicated that we can get a refund but that “Expedia charges a one night fee” later told us that the hotel is non-refundable. The manager never showed his face and did not speak to me not even to apologize for their irresponsibility and lack of professionalism. I called Expedia but they were ignoring their call and did not respond to their email and I have proof. I kick myself for not taking pictures of how HORROBLE THIS PLACE IS. But believe me ENTER AT YOUR OWN RISK. I am still fighting for our refund!!!!
Overnattede 6 nætter i februar 2024
Svar fra Marlys Ramos den 20. maj 2024
Dear Wendy:Thank you for choosing Marien Puerto Plata for your recent vacation.As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We have been working in order to improve each one of the areas you mentioned, as it is our main priority to provide excellent service in all areas.Regards.

8/10 Udmærket

Danelsy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Me gustó la estadía tienen un personal amigable, buena piscina, comida buena e instalaciones lindas por lo que pudimos disfrutar de todo
Svar fra Marlys Ramos den 13. maj 2024
Estimada Danelsy:Gracias por preferirnos, y compartirnos su valiosa opinión. Nos alegra confirmar que fuimos capaces de llenar sus expectativas, y brindarle unas excelentes vacaciones. Saludos.

2/10 Forfærdeligt

Manuel

Rejste med familie og småbørn
Malo
Overnattede 2 nætter i maj 2024
Svar fra Marlys Ramos den 9. maj 2024
Estimado Manuel:Agradecemos mucho que se haya tomado el tiempo para compartir esta reseña sobre su estadía en Marien Puerto Plata.Saludos.

8/10 Udmærket

Alexis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and service
Overnattede 5 nætter i april 2024
Svar fra Marlys Ramos den 6. maj 2024
Dear Alexis:We would like to thank you for choosing our resort as your host on your recent gateway to our destination. Regards.

10/10 Fremragende

Yoensy

Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 6. maj 2024
Dear Yonesy:Thanks for your honest valuation. It was a pleasure to host you.Regards.

6/10 Okay

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
the staff are amazing and always treated us nicely. the only thing is the place is not keeped up. for example we had water coming into are rooms on the 3rd floor. mold and alot of water damages. the beach isn't kept up especially the vip area. the stairs to the rooms are cracked.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 6. maj 2024
Dear Janet:Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process.Regards

10/10 Fremragende

Damaris

Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 21. maj 2024
Estimada Damaris:Agradecemos que nos haya elegido como destino vacacional y por su honesta valoración.Saludos.

8/10 Udmærket

Luis, Dorchester

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Estamos muy bien ubicado
Overnattede 7 nætter i februar 2024
Svar fra Marlys Ramos den 1. maj 2024
Estimado Luis:En nombre de la gerencia general del hotel Marien Puerto Plata agradecemos su honesta valoración.Saludos.

8/10 Udmærket

Clara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buena
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Estimada Clara:Gracias por preferirnos, y compartirnos su valiosa opinión. Nos alegra confirmar que fuimos capaces de llenar sus expectativas, y brindarle unas excelentes vacaciones. Saludos.

4/10 Dårligt

Hector

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Went on a Family vacation for 5 days. The Resort is terrible, the food and drink quality, property maintenance, very limited Wifi. Also, DR is very lively and this resort was sort of dead in terms of music and entertainment. Although the staff really tried to work with the people but the management is not good.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Hector:Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. Regards.

8/10 Udmærket

evelyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Estimada Evelyn:En nombre de todo el equipo de Marien Puerto Plata, le damos las gracias por habernos elegido como su destino de vacaciones.Saludos.

6/10 Okay

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The VIP is not convenient, a decent walk. Limited options. The food on the property was unfulfilling and left us with upset stomachs. Food off property was much better! Wifi in the rooms was poor while on the beach was better? Not sure how that works.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Melissa:Thank you for choosing Marien Puerto Plata Resort & Spa for your recent vacation. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process.Regards.

6/10 Okay

Noemi A

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The place was cleaned, staff very helpful and attentive. I think the food from the buffet should be more authentic to the region, meaning it should have been more Dominican dishes.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Noemi:Thank you for letting us know about your recent experience in Marien Puerto Plata. We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. Regards.

8/10 Udmærket

TYRONE, Dumont

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and staff was great and very clean. They need to entertain more the people with better shows.
Overnattede 6 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Tyrone:Thank you for choosing Marien Puerto Plata for your recent vacation. We appreciate your feedback and look forward to welcoming you back soon.Regards.

10/10 Fremragende

Jose

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear José:We would like to thank you for choosing our resort as your host on your recent gateway to our destination. Regards.

8/10 Udmærket

Geisy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my fourth time coming here and still it’s clean and simple. Keep in mind it is a bit outdated compared to other new resorts but they do a great job keeping it clean and providing a good service.
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Geisy:Thank you for choosing Marien Puerto Plata for your recent vacation. We appreciate your feedback and look forward to welcoming you back soon.Regards.

10/10 Fremragende

Jeimy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything good
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Jeimy:Thank you for choosing Marien Puerto Plata for your recent vacation. It was a delight to host you, we are happy to confirm that you had such a relaxing experience overall. Regards.

8/10 Udmærket

Rebeka

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Rebeka:Thanks for your honest valuation.Regards.

10/10 Fremragende

Robert

Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 14. maj 2024
Dear Robert:Thanks for your valuationRegards.

8/10 Udmærket

JOSUE, santo domingo

Synes godt om: Rengøring, service og personale
Bien
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 23. apr. 2024
Estimado Josue:En nombre de todo el equipo de Marien Puerto Plata, agradecemos su reciente visita y valoración. Esperamos verle de nuevo en un futuro cercano.Saludos.

10/10 Fremragende

johan

Synes godt om: Rengøring
I like it
Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 23. apr. 2024
Dear Johan:Thank you very much for your recent stay in our Marien Puerto Plata. We look forward to welcoming you back soon.Regards.

2/10 Forfærdeligt

Paul, Waconia

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
TERRIBLE! AWFUL! WORST RESORT EVER! Customer service is nonexistent at this resort! First of all, it wouldn’t hurt if they occasionally smiled! They certainly do not know how to apologize! My flight was delayed so I could not get there until the next day. I called and spoke with someone at their front desk, and they said no problem, no problem at all, we will see you tomorrow. I arrive and they had canceled my reservation and given away our room! They finally gave us a terrible, old, filthy 2 double bed room. We had paid for a Superior King VIP room. Went back and complained and they said come back tomorrow at 3:00. We were at the desk at 2:40 and they said no problem, our new room would be ready at 3:00. We came back and they had already given that room away! So we waited another hour for another room. This resort is old and in need of many repairs! The food is awful and the same every day. The wait staff is ok, but the cooks are not friendly at all. They act like you are wasting their time. Room cleaners are terrible. They say they will clean your room while we are gone to eat, or to the beach, but they never did. Our room was cleaned and sheets changed only once the whole week. We never did get the VIP towels that were supposed to be in the room. We finally had to get a couple blue towels another way. Unemployment is so high in the DR, they should fire half the staff. They could have 100 new people anxious to work the next day! Horribly mis-managed!! TERRIBLE RESORT!!
Overnattede 8 nætter i april 2024
Svar fra Marlys Ramos den 24. apr. 2024
Dear Paul:We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. Guest feedback is vital, so that we can provide the best service we can, therefore, we have taken note of each matter you had and this information will be passed along to the involved manager for further review, as guest satisfaction is our top priority and we regret that we fell short during your stay.Regards.

8/10 Udmærket

Raul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Me, parece muy bien
Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 23. apr. 2024
Estimado Raul:Gracias por elegir Marien Puerto Plata y compartirnos su opinión. Esperamos tener el privilegio de darle la bienvenida pronto.Saludos.

10/10 Fremragende

Shammelyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 23. apr. 2024
Dear Shammelyn:Thank you for choosing Marien Puerto Plata for your recent holiday and providing us with your valuation.Regards.

10/10 Fremragende

Lenin A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good services
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 18. apr. 2024
Dear Lenin:On behalf the entire team from Marien Puerto Plata, we would like to thank you for your honest review. Regards.

2/10 Forfærdeligt

Tiffany

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible birthday trip. They had no transportation from the airport to the hotel. We arrived at the hotel after 1am. (Which they knew I was coming because I called with updates). The shower was clogged. Water wouldn’t go down. Door handles dirty. Alcoholic beverage on the table in the common area. I had two kids with me on this trip. The room was infested with mosquitoes. Other persons here all over the room, the bedsheets, the bathroom. Bathroom mirror dirty. Mattress filthy. Hole in the ceiling. They said family friendly definitely not. The food was nasty and cold. The dresses nasty and stained bed sheets. I ask for a room upgrade and I was told it would be $70 extra per night. I agreed and was told I would have to stay in that room for the night and maybe get a room in the morning. So I had to end up looking for a Airbnb and booking that for a little over $400. And I paid over $800 for this hotel. And they are not willing to give me a full refund even though I booked for 4 days and I was there for less than 24 hours.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 24. apr. 2024
Dear Tiffany:Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process.We have been working in order to improve each one of the areas you mentioned, as it is our main priority to provide excellent service in all areas.Regards.

10/10 Fremragende

Maria fernanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 18. apr. 2024
Estimada María Fernanda:Agradecemos su honesta valoración. Esperamos recibirle nuevamente muy pronto.Saludos.

6/10 Okay

Carluis

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A decent location but felt it was a resort that hasn't been updated in a while. The staff were kind but the room service wasn't great especially considering I was a VIP. Good place as starting resort but there are better ones outside of this one.
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Dear Carluis:Thanks for your comments. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We have been working in order to improve each one of the areas you mentioned, as it is our main priority to provide excellent service in all areas.Regards.

10/10 Fremragende

Juan eduardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 16. apr. 2024
Estimado Juan Eduardo:Gracias por elegir Marien Puerto Plata. Ha sido un placer recibirle, y estamos encantados de confirmar que haya disfrutado de una estancia maravillosa. Saludos.

10/10 Fremragende

Ana America

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen lugar para descansar ,el personal muy amable ,destacandose algunos mas que otros ,en el bar de la piscina el muchacho Harol ,muy amable y servicial ,sabe lo k hace en cuanto atencion al huesped ,en el restaurant bufet ,se destacan la señorita Vicenta y Channel ,muy amables y serviciales mis felicitaciones para ellos ,con personal asi vale la pena ..gracias volvere pronto
Overnattede 3 nætter i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Estimada Ana:Gracias por preferirnos, y compartirnos su valiosa opinión. Nos alegra confirmar que fuimos capaces de llenar sus expectativas, y brindarle unas excelentes vacaciones. Para nosotros, ha sido un grato placer ser sus anfitriones, y nos llena de gran satisfacción de que haya disfrutado todas nuestras facilidades y nuestro buen servicio.Saludos.

10/10 Fremragende

vijay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excallent service
Overnattede 7 nætter i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Dear Vijay;Please receive the warmest greetings from Marien Puerto Plata. Thank you for taking the time to share your positive experience. Regards.

6/10 Okay

Dilmaurys

It was ok
Overnattede 2 nætter i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Dear Dilmaurys:We so much appreciate you taking the time to share this review about your stay at Marien Puerto Plata. It was a pleasure to host you.Regards.

10/10 Fremragende

Christopher

Excelente
Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Estimado Christopher:En nombre de todo el equipo de Marien Puerto Plata. agradecemos su valoración sobre su reciente estancia con nosotros. Esperamos recibirle en un futuro próximo.Saludos.

2/10 Forfærdeligt

Valentin, Bakel NL

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Die Dusche funktionierte schlecht, alte Armaturen. Balkonfenster war blockiert.
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 15. apr. 2024
Dear Valentin: As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We have been working in order to improve each one of the areas you mentioned, as it is our main priority to provide excellent service in all areas.Regards.

2/10 Forfærdeligt

Ruben

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I booked this hotel thinking about having a good relaxing time with my fiancé. When we got there ohhh boy the Hotel is falling apart the rooms are old and dirty, I asked for a different room,wasted about an hour waiting and the room was even worst at this point we just check out and booked another hotel. Please don’t book this hotel until they updates their rooms it’s not worth it
Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 12. apr. 2024
Dear Ruben:Thank you for choosing us and taking the time to provide us with your honest review. We deeply regret your disappointing experience and sincerely apologize for any inconvenience you may have encountered during your stay.Regards.

10/10 Fremragende

JESUS ISAAC

Overnattede 4 nætter i april 2024
Svar fra Marlys Ramos den 2. maj 2024
Dear Jesus:We would like to thank you for choosing us as your holidays destination and sharing your valuation.Regards.

10/10 Fremragende

Deyanira De Oca

Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 2. maj 2024
Dear Deyanira:Thanks for choosing us as your vacation destination and providing us with your honest valuation.Regards.

10/10 Fremragende

Delia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Marlys Ramos den 11. apr. 2024
Dear Delia:Thanks for choosing us as your vacation destination, and provide us your honest feedback.Regards.

4/10 Dårligt

Lisbeth

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room - it was infested with small roaches Buffet - not a variety of food. The tables were dirty. Service- in the buffet I waited for more than 30 minutes for water & coffee.
Overnattede 5 nætter i april 2024
Svar fra Marlys Ramos den 11. apr. 2024
Dear Lisbeth:As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. Regards.

10/10 Fremragende

Wilfredo

Overnattede 1 nat i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Estimado Wilfredo:En nombre de todo el equipo de Marien Puerto Plata, le damos las gracias por habernos elegido como su destino de vacaciones.Saludos.

10/10 Fremragende

Nancy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a last minute booking and to tell you the amenities and staff were wonderful compared to our “other options” on the island.
Overnattede 7 nætter i april 2024
Svar fra Marlys Ramos den 9. apr. 2024
Dear Nancy:On behalf of the entire team of Marien Puerto Plata, we would like to thank you for choosing us as your holidays destination and sharing your experience with us.Regards.

8/10 Udmærket

cristina

Overnattede 5 nætter i april 2024
Svar fra Marlys Ramos den 1. maj 2024
Dear Cristina:Thanks for choosing us and your honestr valuation.Regards.