Hoteller nær Preserve at Shadow Mountain

"I was there when the temp was 102, and that pool hit the spot. The two girls at the front desk were amazing. Walking up the counter they were busy with other guests , one of the girls made eye contact with me and acknowledged my presence with a smile."

"Always a good place to stay"

"Such nice staff and great location, my dad has been staying while using Mayo Clinic for his health. Thanks for the great service. They have been wonderful to accommodate him and his RV with parking. Thanks so much for making his experience a welcoming one under the circumstances."

"The restaurant was closed. Huge drawback. I was told it was due to lack of occupancy."

"Ashley was Awesome!"

"Great location, right by the quarter- well maintained hotel"

"My stay was ok for just one night. Hard to sleep with the noise from the freeway and you can hear when people walk in the hallway and close doors. Some maintenance needs to be done in the rooms. The shower caulking was falling off, a bathroom tile was pushing up which could be a tripping hazard and one bed was very loud to sit on."

"Late arrival took a little time getting ahold of front desk. Phone in room handset did not work but the speaker on phone body worked. Alot of spils and sticky floors around elevator and in elavator. One elevator stopped working on last day we were there causing a long delay getting up to room on 5th floor and getting down. I took the stairs down several times. Late night food was great from the bar kitchen as we arrived late back to Hotel both nights. Handicap parking was always full and not the...

"Nice hotel, nice views, don't waste your time at Clam Jumper though, terrible service if you can get any service at all."

"The bed was very comfortable!!!"

"Staff was so kind and place was clean and very welcoming. Peaceful place to stay."

"Staff was great. Room was clean and well maintained. Good breakfast Buffet"

"Big alert the property is under renovation, during 8-4 there is a lot of noise. The property was nice place, the staff was very helpful. The breakfast was awesome, eggs, sausage, pancakes, muffin, cereal, yogurt and juices. If it wasn’t for the construction noise it would have received a bigger rating. I was not informed of the construction intill I was there checking in. It would have been nice to know before hand."

"Very clean, excellent location, very polite staff. I liked the pool also."

"The laundry in the room is a big plus if you’re staying for an extended period. Which we were. Having a kitchen will bigger sized refrigerator is great too for the same reason. Things that weren’t as great is the place was literally invaded with pets. And more than 1 pit bull, so they don’t care which breeds apparently. It’s hard for a place not to get run down and smelly with this many animals, it is taking a toll. The other problem is the room cleaning. They admitted at the counter they...

"Easy check in process. Easily changed our room to make it easier to take our dog out. Spacious room with everything we needed. Clean room in general. Only quips were that the bathroom door did not latch so it could not be locked for privacy and lighted mirror had a couple of strobing bulbs. Pool had plenty of inflatables and toys for the kids. Would stay again easily"

"good"