Hoteller nær Preserve at Shadow Mountain

"Hotel was a little outdated but great experience. Hotel front desk staff were helpful. The Breakfast staff was very friendly and Excellent!"

"Ok for the price. Basic breakfast, weak coffee. But good food and restaurants close by. Don’t get a room next to the exit as you will be woken up all night"

"Clean conveniently located near shopping restaurants"

"This place is a dump"

"Very clean , lots of variety all around for anything you could need , friendly and helpful staff definitely a delightful experience. "

"Poor room cleanliness upon arrival. Booked Mountain View room but looked at parking lot. There 3 day and received NO services, No clean towels, finally after multiple asks, had to go to reception 2 times to get towels. Room never cleaned/touched up despite 3 night stay. Just very poor customer service overall. Breakfast buffet was a joke. No cups in room for coffee maker. Bad experience. "

"Everything is horrible "

"I poured myself a cup of Mountain Dew and put it on the nightstand, next to my bed, as I watched TV. About 15 minutes later, I reached over to grab my drink and there was a cockroach crawling up the side of the cup. I called downstairs and told them I was leaving. I had a hard time getting my remaining days credited back. Never will I stay there again!"

"Front desk staff very accomodating. Hotel very clean. Front reception bar area nice. Rooms were clean and quiet. Will stay here again if staying in Northern Scottsdale area"

"K"

"Do not stay here. Dirty bedspread with holes. Thin towels. Stained countertops in the otherwise very clean kitchenette. Water pressure was very strange for the bathroom sink and made it unusable without spraying water all over. Hair still left in the shower from previous guests. Gaps in the laminated floors. But you can park right outside the room and there's a fridge."

"Property cancelled my booking, charged me 110$ to stay for only a few hours, Property was dirty, room was dirty, bed had stains on it. Staff was rude"

"This place was filthy we Checked in and left within 10 minutes . Room smelled like cigarettes. Bedding was dingy, bathroom dirty walls dirty . The only good thing was the clerk was friendly. "

"Very good breakfast. Coffee needs to improve - has no flavor. "

"The hotel is alright, the location is dodgy, they fail to mention the homeless shelter and surrounding homeless population. Signs say park at your own risk, at the hotel you pay too much to stay at. Pool looks much better in the photos. Stay elsewhere if possible."