Very clean and well located. Important to note that it is next to tram line so if you are a light sleeper--not so great. Hotel cannot do anything about that obviously. Booked through Hotels.com so did not get some of the information needed to get into hotel (the code required for instance) and called several times before I was able to get assistance. If I had been in a hurry, or it was raining and I had a lot of luggage, I would have been very upset. It is an easy fix to ensure that the person arriving has the code to get in. Also the kiosk when you enter the lobby requires a reservation code that is not known (and different) to someone who books via hotels.com booking code. So, could not check in without contacting someone.