Hoteller nær Portsmouth Art and Cultural Center

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"Our shower door had a loose hinge, mold growth on the adhesive that previously secured the soap bottles, and a non-functional handheld shower head. Additionally, black mold was present in the sink's overflow. All other aspects were satisfactory. I believe the absence of a bathroom vent may have contributed to some of the mold issues. The front desk staff were very friendly and welcoming."

"This was no fault of the hotel staff but when we arrived, some guests were too close to the front door smoking Marijuana. I didn't see it but everyone could smell it. The hotel could use some renovations as we saw water damage on the walls in our room and the inner part of the bath tub was peeling/flaking. The shower's water pressure was terrible. We had double beds and thank goodness because the sheets had black stains on one bed. Hotel staff was amazing, very helpful and personable."

"the room was nice. the view of the harbor was pretty cool. the staff was nice and helpful. and the hotel is in a good location so there was a lot to do within walking distance. but i ended up with a faulty toilet. maintenance came by to look into but i was not in the room at the time so im not sure how that went... i just know we ended up using the one downstairs in the lobby primarily. we also were given a set of towels that had clearly visible blood stains on them. so i didn't care for that."

"Breakfast was expensive and inconvenient. Had to be ordered at the "bistro" counter and picked up. There was no bar. I had booked it with Expedia, which was fine, but it took way too long to check in. The staff was staring at the computer and typing and clicking for at least 15 minutes just for me. Parking in the nearby public garage was $13/day. The hotel does not have its own garage, and no voucher was offered for free parking, so I had to pay $25 for valet parking. The location was good,...

"Good"

"No tv had no tv cord and found roach in the bath tub!"

"Room was dirty sink drains were clogged floors bathrooms everything was dirty sheets pillow cases"

"The front desk was efficient but not necessarily friendly. The property was run down and noisy. Towels and bedding were thin and worn. There was a lack of outlets No blinds or curtain on the window. "

"Nice people at the hotel. Stayed from Sunday through Friday. Only one room clean (half decent), no refill of water or coffee. Should be improved."

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"Parking was easy and everything was Great! "

"I was very pleased with all it had to offer breakfast great"

"Very great experience here. I will return back."

"shower was dirty"

"This was a great pla e to stay and the staff was very friendly and helpful."

"Great experience"