Privat strand i nærheden, gratis strandtransport, liggestole, parasoller
Tjek tilgængelighed

Anmeldelser af Eight Hotel Portofino

5 out of 5
Eight Hotel Portofino
Via del Fondaco, 11, Portofino, GE

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 51 af i alt 88 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 88 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 88 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 88 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 88 anmeldelser" "

9,6/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jose

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NOT a 5 Star Hotel
This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Safiyah

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.
Overnattede 1 nat i september 2023

10/10 Fremragende

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ganz ganz tolles Hotel in portofino ! Super Lage und spitzen Personal
Overnattede 4 nætter i september 2023

6/10 Okay

Samuel

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Overnattede 1 nat i august 2023

6/10 Okay

Arielle

Overnattede 1 nat i juli 2023

6/10 Okay

Amro, London

Synes ikke om: Overnatningsstedets tilstand og faciliteter
There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

10/10 Fremragende

GABRIELA

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
excelente atencion
Overnattede 3 nætter i april 2023

10/10 Fremragende

Emerson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022

10/10 Fremragende

George

Overnattede 2 nætter i oktober 2022

10/10 Fremragende

elham

Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotell og god frokost
Veldig flott hotell, og fin beliggenhet.
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.
Overnattede 3 nætter i september 2022

8/10 Udmærket

Rhys

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.
Overnattede 2 nætter i september 2022

10/10 Fremragende

Dirk

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolles kleines Hotel in perfekter Lage
Overnattede 3 nætter i august 2022

8/10 Udmærket

alejandro, san antonio

Overnattede 2 nætter i august 2022

8/10 Udmærket

Eric

Overnattede 2 nætter i august 2022

10/10 Fremragende

Jonathan, Manaus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Localização excepcional com equipe excepcional. Um hotel maravilhoso.
Overnattede 2 nætter i juli 2022

10/10 Fremragende

brett

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family beach vacation
We had a lovely stay at the hotel, the staff’s attention to details and level of service was second to none. The continental breakfast was also very good. The lobby was very well decorated and the hotel felt very welcoming. Although comfortable, the bathroom smelled of dampness and some of the corners in the shower area were rotting. A small detail that should be looked at.
Overnattede 4 nætter i juli 2022

8/10 Udmærket

Tanya, Delray Beach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great, although the rooms were smaller than in the pictures. We got a junior suite and it was not at all how it appeared in the pictures. Also, the rooms are a little dated. Besides that, the staff was very friendly and the shuttle to the sister hotel to use the beach us great!
Overnattede 3 nætter i juli 2022

8/10 Udmærket

Elana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location with all beautiful boutiques amenities at your doorstep. Loved it
Overnattede 1 nat i juli 2022

8/10 Udmærket

christianne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Café da manhã ótimo, muito bem situado, bom quarto, senti falta de piscina e gym. Não tivemos o spa oferecido.
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Riley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this spot. It’s my peace of heaven.
Overnattede 2 nætter i juni 2022

4/10 Dårligt

Sean

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff is efficient. Will give them that, but for a VIP upgrade and $1200 a night would expect a shower. None. Bathtub only and no other rooms available. Would recommend seriously considering spending the extra money to go to the Splendido. If set on This hotel, make sure you have a shower.
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Fredrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

10/10 Fremragende

Alisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved everything about this hotel. The entire staff (front reception, housekeeping, chauffeur, restaurant, etc.) were all incredibly kind and helpful. I went during my birthday and had dinner at their restaurant,The Eight, next door in Paraggi. The food was delicious and they surprised me with a lovely birthday cake! It was such a special experience. When I return to Portofino, I will definitely book with Eight Hotel.
Overnattede 5 nætter i september 2021

6/10 Okay

JACQUES

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i juli 2021

8/10 Udmærket

Boris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is excellent and the property is perfectly locatted in Portofino.
Overnattede 1 nat i november 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family and I stayed at the Eight Hotel Portofino for 7 days. After reading some of the negatives about the hotel, I wanted to cancel my booking. I am so glad that I didn't. All STAFF are excellent. We arrived a bit earlier than check in time and was given our rooms right away. The rooms were also upgraded as I had asked previously if I would be able to. Everything from the linen to the cleanliness was spot on. My daughter was not feeling well one morning and she was unable to complete her breakfast. I were aske if she didn't like her eggs and when I told the staff that she wasn't well, she made her a pot of ginger tea and a glass of freshly squeeze orange juice. Every question that we asked was answered and any request was granted. We are so happy that we stayed at the Eight Hotel Portofino. Since there is a sister hotel in Paraggi that has a restaurant, we were shuttled there. Just want to say a big thank you to the Manager and staff who did their best to make our stay a pleasant one. Would stay here again. It was a 5 star treatment.
Overnattede 7 nætter i oktober 2019

10/10 Fremragende

yacov

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019

6/10 Okay

Debbie, New Jersy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was a perfect location. The staff was extremely friendly and helpful. We just felt the rooms were way too small for the price.
Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was amazing 2 week stay. I loved everything. Especially breakfast. Pristine. Serving and breakfast. Also amazing hotel had own parking. Also hotel has sister hotel with beach front which was amazing - my husband and I enjoyed greatly. Super friendly staff. I’m writing this in order to have positive review. Because there are not enough great reviews and doesn’t do justice. I really recommend this hotel for stay. It’s in Portofino and close to main center ( 3min walk) and the same time away from crowd. Thank you for beautiful 2 weeks. Sandra and Gustavo
Overnattede 14 nætter i august 2019

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Portofino prachtig, hotels overpriced!
Leuk hotel maar echt overpriced, net als de splendido en de splendido mare. Eight hotel geboekt voor een goeie 800€ per nacht. De avond zelf waren er nog kamers vrij aan 615€. Dat geeft een slecht gevoel! Als je tussen 15 juli en 15 augustus nog last minutes kan boeken in de 3 5-sterrenhotels in portofino, dan is het echt duidelijk dat ze te duur zijn en misbruik willen maken van de schaarste. De 3 5-sterrenhotels zijn elk maximaal 500€ per nacht waard in het hoogseizoen. En de 2 splendido’s zijn echt aan vernieuwing toe. Pluspunt van eight hotel is dat ze in hun 2 de hotel in paraggi een strand hebben maar daar rekenen ze de strandstoelen veel te duur door: aan 50€ per strandstoel. Aan de eigenaars van de 3 hotels inclusief lvmh: ga eens in een 3-tal four seasons hotels slapen. Dan weet je wat de klanten een goede prijs kwaliteitsverhouding vinden. En los van de prijs waren wij zeer tevreden over het eight hotel in portofino.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Bruno

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location great service
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juni 2019

10/10 Fremragende

Tarek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spare your money and stay here!!
Great hotel!!!
Overnattede 1 nat i september 2018

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Nothing worked in this room. We had to call for service repeatedly. The staff was very nice; however, I would not stay there again. Also, the room ( a junior suite) was tiny.
Overnattede 3 nætter i oktober 2018

10/10 Fremragende

Nash, mexico

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente ubicación
Increíble lugar y el personal muy amable la ubicación es excelente
Overnattede 2 nætter i september 2018

10/10 Fremragende

Vic

Valeu!
Muito bom
Overnattede 1 nat i september 2018

10/10 Fremragende

nick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2018

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice boutique hotel, attentive staff
Only negative point was the size of the breakfast room which can get really cramped when full.
Overnattede 1 nat i august 2018

6/10 Okay

Holger, Ludwigsburg, Baden Württemberg

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Hotel ist schick, fein und macht eigentlich Spass.
Allerdings ist das Management in Sachen Dienstleistungen äußerst konservativ unterwegs und sehr unbequem. Schade, denn mit diesem Verhalten wurde das gesamte schön set up vom Hotel zu Nichte gemacht.
Overnattede 3 nætter i august 2018

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very small rooms and significantly overpriced. Stay at another local hotel or check the room rate and make sure it is consistent with the hotel facilities. This is supposely a cuve five star hotel but it is really a three star facility. Staff is friendly and helpful overall. Clean rooms.
Overnattede 4 nætter i august 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
no water - no refund
Booked this hotel for 2 nights for a friend. She arrived late in the evening. Next morning, she woke to find that there was no running water in her room. When she complained to the hotel, they suggested she used the spa to wash, which she did although we could not find any towels. When she returned to the hotel that evening, there was still no water from the shower, and a mere dribble from the sink tap. When we complained to the GM, Christian Del Gatto, there was no satisfactory answer: according to him, the lack of water was due to a town-wide issue. When it was pointed out that her travel companion was staying in another hotel in Portofino and experienced no such problems, he became agitated, intimating they were accusing him of lying. (Also, how was there water in the spa but not in the room if the problem was city-wide?) He did eventually promise compensation but it wasn't resolved how or when this would happen. We therefore tried to follow up with hotels.com. Hotels.com told us the compensation he offered was 30% off a future stay!! This is of course an empty gesture since Portofino is not an everyday destination, nor would we book this hotel again. When we pursued things with him directly, he said he'd asked head office and since they were not responsible for the lack of water, there would be no other offer of compensation. Once they'd pocketed the money, no refund for faulty facilities - in a 5* hotel! BEWARE. Do not pre-pay...
Overnattede 2 nætter i juli 2018

8/10 Udmærket

Veronique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2018

10/10 Fremragende

John, Sacramento CA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unexpectedly lovely place with a super staff
The very accommodating staff made our stay in this especially handsome hotel particularly comfortable. Sweet location away from the tourist crowds. Fabulous breakfast included.
Overnattede 1 nat i juni 2018

8/10 Udmærket

JT

Synes godt om: Rengøring, service og personale
ポルトフィーノのこじんまりしたホテル。受け付け女性の対応素晴らしく、素敵なレストラン紹介してもらえた。 ただ、エアコンを切っても風か出続けたり、ハンドシャワーが使いにくい、また、そもそも論で部屋の大きさと価格のバランスはとれていないかなです。
Overnattede 1 nat i maj 2018

8/10 Udmærket

RICARDO

Synes godt om: Rengøring, service og personale, værelsets komfort
Magic place but hotel overpriced
Hotel nice. Good service. Bad air conditioning and batroom with dangerous bathtub.
Overnattede 2 nætter i september 2017