Hoteller nær Portlock Galleries at SoNo

"I wasn't very impressed with none of the staff at first only one and that was Rita she is just beautiful but after the next few times that I stayed there I'm at the gentleman named asish and at first he was a little not so nice but eventually he was very sweet and he was very kind and he was very helpful to me I am very happy I got to know him he is very sweet person"

"Nothing worked properly, it had roaches and the elevator stop working after 2 hours of being there "

"Building was clean."

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"DO NOT STAY AT THIS HOTEL! CARPET AND BATHROOM OUTSIDE HANDLE HAD RED STAINS RESEMBLING BLOOD. TV IN HOTEL DID NOT HAVE A CLEAR SIGNAL SO THERE WAS NO WATCHING TV. TELEPHONE IN ROOM WAS DIRTY. BATHROOM HAD FLOATING SHELF AND NOT FULL SINK. BED SHEETS WERE STAINED. YOU CAN HEAR OTHER GUESTS' CONVERSATIONS THROUGH THE WALL AND NEXT DOOR GUESTS WERE MAKING LOUD NOISES ALL NIGHT LONG. COMPLAINTS WERE MADE TO HOTEL MANAGEMENT BUT WERE NOT ADDRESSED. TOILET HAD LOW WATER PRESSURE AND IT WOULD NOT...

"We paid the extra $6 for breakfast vouchers & it was WELL Worth it!!"

"Don't miss out on the tasty complimentary breakfast to start your day!"

"It was comfortable and quiet. It is located in a nice location surrounded by restaurants to go to."

"Yes"

"Y’all didn’t do right because when I reach the hotel something went wrong with y’all account so I had to wait near 2 hours to get my room "

"Front desk and staff were very helpful to us as we were able to get feedback from the surrounding area. In a great location to everything (restaurants and shopping stores."

"The air conditioing did not work the three nights we stayed. After asking the fromt desk three times for maintenance to come to the room, we found out it was a larger issue for multiple guests, but no real solutions. Maintenance never came to the room. No offer to move us to a room with working a/c or a break on the room cost. "

"Is was fine, bed was not comfortable and breakfast was so so"

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"Great central location."

"Staff was very friendly, pool water was warm but the pool area itself was pretty cold. Breakfast was not good. Room was ok, beds are comfortable. They are currently doing renovations in some of the rooms, looking "

"Construction Tv didn’t work properly. Wasn’t happy with location at this time "

"Entering the lobby the smell is very pleasant and the front desk people were very friendly and polite. Our room was clean and comfortable. We enjoyed our stay for seven days. "

"I'm picky with cleanliness and I was happy with this hotel."