Hoteller med pool i Portland

"Very welcoming"

"First, I was charged incorrectly. I paid in person with my credit card, but later discovered my debit card (on file through Expedia) was also charged without my authorization. This was not disclosed during my stay and I only found out after checking my bank statement post trip. Check-in was poorly handled. The manager was distracted on her phone and had to call another staff member instead of assisting me directly. I was given my key with no explanation of the property or amenities. There was...

"I enjoyed my stay at this hotel. The rooms were pretty clean, the breakfast was decent, and I never felt like I was parked too far from my room. All around a good stay."

"The front desk staff went above and beyond! It was her last day and she still had the best customer service and kindness!"

"I stayed for one night, and unfortunately, we were given room 114, which was in very poor condition. The room had a strong moldy smell that made it difficult to sleep. I was especially concerned for my children because of the odor and air quality. The room felt old and poorly maintained. One staff member, Mara, tried to help by providing humidifiers, and I appreciate her effort, but the condition of the room was still unacceptable. Overall, it was a very disappointing experience."

"The kids enjoyed the pool, and the staff were all super polite. however, the room we were in had obvious water damage and reeked of mildew. There were cockroaches everywhere as well which made us incredibly nervous. The whole thing seemed kind of dirty. The breakfast did not have good options either, my son and I are gluten intolerant. Normally hotels I’ve stayed at have bacon, eggs and hash browns as an option but everything was wheat based which was super disappointing."