6/10
Let me start by saying the company who manages the home was very communicative and responsive through text before we got there... we added damage insurance etc. and they were super helpful. However, once we got to the home and I sent them photos of issues, there was no communication at all. When we got there the bench to the dining room table was broken...if you sat on it you were going over and it was large... we had a toddler that we had to keep away from it and we didn't have enough seating at the table without it. Also, a chair in the living room was broken. I sent photos of both with no reply. Mainly wanted to make sure they didn't blame on us. On our first day, we found three large roaches on the top floor of the home... I sent photos with no reply. We found more than a few more during our stay. The biggest issue was the lack of air in the bedroom on the first floor. My husband and I stayed in that bedroom because we thought it would be best for an infant based on noise etc. That room stayed about 10 degrees warmer than the rest of the home and was SO humid. Neither of us slept well the whole week. I had seen this issue in earlier reviews so I called the week before to make sure it had been fixed and they assured me it had, but it has definitely not been fixed. I am not sure if the unit is just not big enough for the home or what. We still had fun and the home had plenty of room and kids enojoyed porches, pool and beach but I would not go back.
Chelsea A.
Overnattede 6 nætter i juni 2025