Hoteller nær Port of Tacoma

" Place is clean the staff are very nice , definitely will come back "

"Si tienes k ir al Tacoma Convention Center este hotel es el ideal en ubicación. "

"It was a 10/10 stay"

"After the recent remodel, this is a great, affordable option. The on site restaurant and bar is fantastic, and the rooms are fresh and comfortable. They did a great job updated this property and is now my go to hotel with an awesome location as well being close to bars and restaurants. "

"The beds were very comfortable and the room was clean. "

"There was ample parking, friendly staff, clean room, spacious room"

"A lot of noises the blankets itched the bathtub had no curtains "

"The room was okay cleanliness wise but the sheet had a burn hole, there was hair stuck to the shower wall, the toilet paper was half gone and rerolled poorly. The AC/Heater needed a new filter it also didn't want to heat up until we set it to almost 80. The seal around it was coming off letting air and small critters from outside in. The water was either scalding hot or ice cold there was no in between. There were 2 sets of pillows. 1 set was completely deflated and the 2nd was big and puffy and...

"Pictures are deceiving on website.. I paid for a jetred tub room-unable to use- no way to plug tub up.. fridge had loud hum all night, premises and hallways dirty, full of teash- due to the hotels.com website incorrect advertising- there is a Sunshine I and a Sunshine II.. Sunshine I took my money, but didnt have jetted room, stated they were unable to refund money- so sent me to Sunshine II.. who didntcallow dogs (I have a dog and paid extra deposit at Sunshine I). Manger made an 'exception'...

"The only issue was that my minor granddaughter had to walk through a Smoky Casino to get to the Hotel Lobby and no amenities for a teenager other than swimming if the weather is good."

"Breakfast was good. Electricity in room was not working well. Staff was responsive to our needs."

"Ovation is fine. My room only had a bed. Nothing else. No table, small fridge or microwave. Literally just a bed. 😡 For $82 a night?"

"Hotel is in horrible condition. Not clean at all. Caution "

"Our room was in a decent and clean condition. "

"Very nice. God breakfeast "

"Very understanding staff"

"The photos on the website are very misleading compared to what you see in person. The room was much smaller than it appeared online. I understand the hotel is rated 6.2, but there should still be some basic standards. The biggest issue was the smell. The hallway leading to my room, and the room itself, had a strong odor of marijuana and possibly other substances. The hallway did not look or feel clean. The pictures make the hotel and rooms look inviting, modern, and very clean. In reality, the...

"We arrived after 8pm and the doors were locked. There was a 'back in 5 minutes' type of sign on the reception desk that we could see through the window. My daughter needed to use the restroom. We waited, rang the doorbell, tried calling the hotel, and after about 12-15 minutes we were let in. The staff member was very apologetic and stated he had been assisting with an emergency. Otherwise, our stay was pleasant. "