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Anmeldelser af Rydges Port Macquarie

4 out of 5
Rydges Port Macquarie
1 Hay Street, Port Macquarie, NSW

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 359 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 359 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 162 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 84 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 36 af i alt 1000 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Daryl, West Haven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, great hotel
Overnattede 1 nat i april 2024
Svar fra Reception den 2. apr. 2024
Dear Daryl,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Alan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rydges Port Macquarie is in a great location - everything required is in walking distance which is great While the hotel common areas nice and modern - the furniture in the rooms is a little dated and worn - saying that though it had a smart tv with streaming from my phone which is always a bonus… the bed and pillows were great too
Overnattede 1 nat i februar 2024
Svar fra Reception den 28. feb. 2024
Dear Alan, Thank you for choosing to stay at Rydges Port Macquarie. We value the feedback you have provided as it gives us the chance to make improvements and to provide a higher level of service for the future.We are pleased that you had a great stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Joan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely big room. Close to Waterfront and heaps of dining.
Overnattede 1 nat i februar 2024
Svar fra Reception den 28. feb. 2024
Dear Joan,Thank you for choosing to stay at Rydges Port Macquarie.We appreciate all feedback provided by guests.We are pleased that you enjoyed the picturesque water views, accommodation and dining facilities.We look forward to welcoming you pack in the near future.Kind Regards,Reception

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking was a problem. Also there was no Foxtel available. Otherwise a great hotel
Overnattede 1 nat i februar 2024
Svar fra Reception den 28. feb. 2024
Dear John,Thank you for choosing to stay at Rydges Port Macquarie.We appreciate all customer feedback.We are pleased that you had a great stay at Rydges Port Macquarie.Unfortunately car parking is an additional charge as it is managed by a third party. Guests are only able to login to Foxtel, Netflix and other services should they have their own accounts.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No option for light breakfast only High cost of parking when viewed against tariiff
Overnattede 4 nætter i februar 2024
Svar fra Reception den 20. feb. 2024
Dear Ian,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer as it gives us the opportunity to further improve and better the customer experience.Car parking is managed by a third party, hence the additional 25 per night for parking.Alternate breakfast options are available at Zebu Bar if you are looking for something lighter.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

SANG SUN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reception den 21. feb. 2024
Dear Sang Sun,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

6/10 Okay

John

Rejste med partner
Synes godt om: Service og personale, faciliteter
The property was in need of a refurbishment over all even if it was floor by floor one per year
Overnattede 2 nætter i februar 2024
Svar fra Reception den 21. feb. 2024
Dear John,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer feedback as it gives us to opportunity to improve the customer experience in the future.The hotel rooms are undergoing major renovations this year.We look forward to being able to welcome you back to experience the newly refurbished rooms.Kind Regards,Reception

10/10 Fremragende

Bradley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic view and location. Also loved the pool. Parking easy and convenient. Furniture was functional but starting to look a little tired.
Overnattede 2 nætter i februar 2024
Svar fra Reception den 19. feb. 2024
Dear Bradley,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased that the enjoyed the hotel and facilities.All hotel rooms are undergoing major refurbishments this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Gary

Synes godt om: Service og personale
Getting tired and needs update.
Overnattede 2 nætter i februar 2024
Svar fra Reception den 19. feb. 2024
Dear Gary,Thank you for choosing to stay at Rydges Port Macquarie.We sincerely value your feedback as it gives us the opportunity to improve areas to further better the customer experience.I apologise that the room was not up to standard.All hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to experience these refurbishments.Kind Regards,Reception

8/10 Udmærket

Juliet

Overnattede 1 nat i februar 2024
Svar fra Reception den 25. mar. 2024
Dear Juliet,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you enjoyed your stay with us.We appreciate your feedback as it will enable us to make improvements to make the guest experience better in the future.We look forward to welcoming you back in the near future.Kind Regards,Reception

6/10 Okay

Eliza

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s was a pretty average experience. Nothing exceptional to share with friends and family. Room 126 probably one of the worst rooms we’ve stayed at for the price. Bathroom floor was wet from water leak our entire stay. Filthy curtains. Flat pillows. View of the bottle shop and car park was underwhelming. Free street parking ok if bothered to move car every two hours after 10.30am. Extra $25 a day for under cover parking on top of room fees a cash grab. Night staff unenthusiastic and sloppy. Positives - The day staff were pleasant and friendly and the location to shops and town green were exceptional and the room was large and the perfect temperature.
Overnattede 2 nætter i februar 2024
Svar fra Reception den 19. feb. 2024
Dear Eliza,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer feedback as it gives us the opportunity to make improvements where required in order to better the customer experience.I apologise that your stay did not meet expectations and that you encountered a few issues.All hotel rooms are undergoing major renovations this year.Car parking is an additional 25 per night as it is managed by a third party.I will ensure that all your feedback is passed onto respective departments so that the issues you have raised can be addressed.We look forward to being able to welcome you back to the hotel to experience the room refurbishments and to have a memorable stay.Kind Regards,Reception

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reception den 19. feb. 2024
Dear Peter,Thank you for choosing to stay at Rydges Port Macquarie.We sincerely appreciate all customer feedback.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Reliable
This stay was a lay over after a long drive for 1 night. Rydges is always reliable.
Overnattede 1 nat i januar 2024
Svar fra Reception den 11. feb. 2024
Dear Anonymous,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Tim

Overnattede 1 nat i februar 2024
Svar fra Reception den 24. mar. 2024
Dear Tim,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to heard that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean, but showing its age. Nice ocean view & close to everything. Parking was an additional $25 per night
Overnattede 1 nat i januar 2024
Svar fra Reception den 6. feb. 2024
Dear Andrew,Thank you for choosing to stay at Rydges Port Macquarie.We value all guest feedback and are pleased that you enjoyed your stay.I apologise that the room was not up to standard.All hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Heather

Synes godt om: Service og personale, værelsets komfort
Very friendly and helpful staff, will be staying again!
Overnattede 1 nat i februar 2024
Svar fra Reception den 4. feb. 2024
Dear Heather,Thank you for your feedback.We are pleased to hear that you had a wonderful stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

6/10 Okay

Jatin

Overnattede 4 nætter i januar 2024
Svar fra Reception den 25. mar. 2024
Dear Jatin,Thank you for choosing to stay at Rydges Port Macquarie.We value value all customer feedback as it helps us to maintain a high standard and make improvements that will better the customer experience.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Donna

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right on the water, great restaurant and bar with friendly staff. Rooms are unfortunately a bit tired and need updating, but the bed was comfortable. For a 3 night stay I was hoping for better than a room right next to the lift and a view of the bottle shop across the street. Maybe this was a The VIP upgrade?
Overnattede 3 nætter i januar 2024
Svar fra Reception den 4. feb. 2024
Dear Donna,Thank you for your feedback.We are pleased to hear that you enjoyed the picturesque water views, Zebu Bar and Restaurant and the friendly customer service provided at Rydges Port Macquarie.The hotel rooms are undergoing major refurbishments this year.We look forward to welcoming you back to Rydges Port Macquarie in the near future.Kind Regards,Reception

10/10 Fremragende

Geoff

Overnattede 1 nat i januar 2024
Svar fra Reception den 25. mar. 2024
Dear Geoff,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay with us.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Melanie

Overnattede 1 nat i januar 2024
Svar fra Reception den 25. mar. 2024
Dear Geoff,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay with us.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Maggie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The hotel really needs some refurbishment. Everything looks dated
Overnattede 1 nat i januar 2024
Svar fra Reception den 31. jan. 2024
Dear Maggie,Thank you for your feedback.I apologise the stay was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to experience these refurbishments.Kind Regards,Reception

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Port Macquarie central location.
Loved the location and generous sized room. Easy walk to eateries and shops. Lovely outlook some rooms, the pool s as d restaurant overlooking the water.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 29. jan. 2024
Dear Sharon,Thank you for your feedback.We are pleased to hear you had an excellent stay at Rydges Port Macquarie.We look forward to seeing you again.Kind Regards,Reception

6/10 Okay

Eliza

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Disappointed with the cleanliness and condition of the room. Very tired and in need of a refresh.
Overnattede 1 nat i januar 2024
Svar fra Reception den 29. jan. 2024
Dear Eliza,Thank you for your feedback.I apologise that the condition and cleanliness of the room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

6/10 Okay

Kylie

Rejste med partner
Synes godt om: Service og personale
The room was a little dated but the staff were lovely and the location was really convenient.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 24. jan. 2024
Dear Kylie,Thank you for your feedback.We are pleased to hear that you enjoyed the central location and friendly customer service provided.I apologise that your room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Angel Rafael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice to stay in this hotel. The room was quite big.
Overnattede 1 nat i januar 2024
Svar fra Reception den 24. jan. 2024
Dear Angel,Thank you for your feedback.We are pleased to hear that you had a nice stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Phillip

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Reception den 23. jan. 2024
Dear Phillip,Thank you for your review.We are pleased to hear that you enjoyed your stay with us at Rydges Port Macquarie and look forward to seeing you again.Kind Regards,Reception

8/10 Udmærket

James

Rejste med familie
Synes godt om: Faciliteter
Comfortable accomodation and great location. Rooms can be updated a little with a coffee pod machine or a coat of paint. But it’s comfortable and clean.
Overnattede 1 nat i januar 2024
Svar fra Reception den 21. jan. 2024
Dear James,Thank you for your feedback.We are pleased to hear that you had a comfortable stay at Rydges Port Macquarie.I apologise the room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Bruce

Overnattede 1 nat i januar 2024
Svar fra Reception den 11. feb. 2024
Dear Bruce,Thank you for choosing to stay with us at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Nader

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staff are variable in terms of how pleasant to deal with. Georgia was lovely. The rest - not so sure.
Overnattede 5 nætter i januar 2024
Svar fra Reception den 21. jan. 2024
Dear Nader,Thank you for your feedback.We are pleased to hear you enjoyed your stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Fremragende

Toni

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is in great location. Friendly staff. Room was clean but in need of a bit of a makeover. Breakfast choices were good. Some unclean dishes were put out for use so quality control recommended. Overall experience was good and I would go back for another stay.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 14. jan. 2024
Dear Toni,Thank you for your feedback.We are pleased to hear that you enjoyed the location and friendly service.I apologise the room was not up to standard.The hotel rooms will be undergoing major renovations throughout this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

8/10 Udmærket

Mollie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Great for a night to stop over on the way up the coast. Lovely rooftop pool and comfortable room for a family.
Overnattede 1 nat i januar 2024
Svar fra Reception den 14. jan. 2024
Dear Mollie,Thank you for your feedback.We are pleased to hear you had a great stay at Rydges Port Macquarie.We look forward to welcoming you and your family back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Wesley

Overnattede 1 nat i januar 2024
Svar fra Reception den 4. feb. 2024
Dear Wesley,Thank you for your feedback.We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

christopher

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Probably the best location in town.
The accommodation was good! The rooms are a little on the older side (a few of the reviews state that) but they are clean and tidy, the bed was comfy and the room was a great size. There was nothing to complain about.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 14. jan. 2024
Dear Christopher,Thank you for your feedback.We are pleased to hear that you enjoyed your stay with us at Rydges Port Macquarie.The hotel rooms are undergoing major renovations throughout this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only 1 lift working the duration of our stay which was very challenging especially in the mornings for the guests and room service staff, also one of the staff on the desk wasn’t very polite my husband. Being the face of the hotel need to be mindful of how he interacts with staff and guests.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 14. jan. 2024
Dear Angela,Thank you for your feedback.I apologise that both elevators weren't working during your stay, unfortunately there was a minor issue with one of the elevators that was unforeseeable, which management have since had rectified.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
overall great stay. Only downside was no air con in the bedrooms so in 30 degree heat days had reliance on the single split unit in the living area to moderately cool the bedrooms - useless if you then shut a bedroom door. A single pedestal fan was in the suite - but limited cooling effect.
Overnattede 1 nat i januar 2024
Svar fra Reception den 10. jan. 2024
Dear Richard,Thank you for your feedback.We are pleased to hear that you had a excellent stay with us at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Theony

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very safe and great if travelling alone with young kids Access to all services stone throw away Extremely convenient Nice clean pool
Overnattede 2 nætter i januar 2024
Svar fra Reception den 9. jan. 2024
Dear Theony,Thank you for your feedback.We are pleased to hear that you enjoyed your stay and the facilities that Rydges Port Macquarie has to offer.We look forward to welcoming you and you family back in the near future.Kind Regards,Reception

4/10 Dårligt

Morris

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel definitely needs, - Upgrade the rooms from 1990 to 2024 - Amenities and carpark to accommodate in holiday peak times.
Overnattede 2 nætter i januar 2024
Svar fra Reception den 8. jan. 2024
Dear Morris,Thank you for your feedback.I apologise the accommodation was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to Rydges Port Macquarie to experience the refurbished rooms.Kind Regards,Reception

10/10 Fremragende

Craig

Overnattede 1 nat i januar 2024
Svar fra Reception den 29. jan. 2024
Dear Craig,Thank you for your feedback.We are please to hear that you had an excellent stay with us at Rydges Port Macquarie.We look forward to seeing you again.Kind Regards,Reception

6/10 Okay

Wilson

Rejste med familie
Synes godt om: Rengøring, faciliteter
Overnattede 1 nat i december 2023
Svar fra Reception den 7. jan. 2024
Dear Wilson,Thank you for your feedback.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Vincent

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed there for 1 night as an overnight spot, happened to be NYE. Super helpful staff including helping me find a parking spot, and dinner recommendations. Facilities a little older but still good. Room with river views meant excellent views of fireworks from the balcony as a bonus!
Overnattede 1 nat i december 2023
Svar fra Reception den 7. jan. 2024
Dear Vincent,Thank you for your feedback.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel in Port Macquarie
Great hotel. Fantastic location. Have stayed here a few times. Will be back.
Overnattede 1 nat i december 2023
Svar fra Reception den 31. dec. 2023
Dear Jennifer,Thank you for your review.We are pleased to hear that you had a great stay and enjoyed the fantastic location Rydges Port Macquarie offers.We look forward to seeing you again.Kind Regards,ReceptionKind Regards,Reception

2/10 Forfærdeligt

HONGJING, Edmonds

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not worthy to stay over $300
Overnattede 1 nat i december 2023
Svar fra Reception den 31. dec. 2023
Dear Hongjing,Thank you for your feedback.I apologise your stay was not up to Rydges Standards.I will ensure feedback is passed onto the respective departments.The hotel rooms are undergoing renovations in the new year.We look forward to being able to welcome you back to experience the newly refurbished rooms.Kind Regards,Reception

10/10 Fremragende

Mattb

Rejste med familie og småbørn
Synes godt om: Faciliteter
The renovated room was world class. Beatifically designed.
Overnattede 1 nat i december 2023
Svar fra Reception den 25. dec. 2023
Dear Matt,Thank you for your feedback.We are pleased to hear that you enjoyed the newly renovated room.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Udmærket

Jess

Rejste med familie og småbørn
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dated rooms, great restaurant
Overnattede 1 nat i december 2023
Svar fra Reception den 24. dec. 2023
Dear Jess,Thank you for your feedback.We are pleased to hear that you enjoyed the wide variety and delicious meals at Zebu Restaurant.The hotel rooms are undergoing major renovations early in the new year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Fremragende

Jeffrey, Renmark

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great option for the family friendly travellers, location is right in the heart of Pt Macquarie and everything you need is right by the accomodation. Wharfs and big park for kids. Big area to play and kick a ball. Room was great and enough room for two little kids.
Svar fra Reception den 24. dec. 2023
Dear Jeffrey,Thank you for your review.We are pleased to hear that you and your family had an excellent stay at Rydges Port Macquarie.We look forward to welcoming you all back in the near future.Kind Regards,Reception

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Great stay despite older room
The room is probably in need of an update (ceiling cracks, old furniture, tatty window coverings, bathroom fittings), but the overall hotel is great. Lovely bar/breakfast room (at Zebu) and wonderful pool with spa. We really enjoyed our stay. Staff was great and very helpful.
Overnattede 1 nat i december 2023
Svar fra Reception den 20. dec. 2023
Dear Sir / Madam,Thank you for your feedback.We are glad that you had a great stay.The hotels room are undergoing major renovations in the new year.We look forward to seeing you again.Kind Regards,Reception

2/10 Forfærdeligt

hao

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception den 20. dec. 2023
Dear Hao,Thank you for your feedback.I apologise the hotel did not meet your standards.The hotel rooms are undergoing major renovations in the new year.We look forward to being able to welcome you back once these have been complete so that you can experience the hospitality of Rydges.Kind Regards,Reception

4/10 Dårligt

Scott

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This property is in a great location but is let down by the condition of the room in which we stayed. For a Rydges property, which I stay in often, this property is in poor condition with damaged carpets, curtains & the bathroom was a very poor standard. Staff were helpful & courteous. If it's a central location you are after this property has that but if you want to stay in a 3.5 star or above property avoid this property until it is renovated.
Overnattede 2 nætter i december 2023
Svar fra Reception den 20. dec. 2023
Dear Scott,Thank you for your feedback.We are pleased that you enjoyed the central location and that the staff were helpful and courteous.The hotel rooms are undergoing major renovations in the new year.We look forward to being able to welcome you back to experience the refurbished rooms.Kind Regards,Reception

4/10 Dårligt

Kerri

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Things we liked: staff very friendly, pool was nice, breakfast buffet great, bed was comfortable, nice view over harbour. Things we didn't like: room looked like it was from the 80's, very stained and in bad condition. When you pay nearly $400 for a night in a hotel, you expect the best. We paid just over $100 for a room up the coast that was way better. Very disappointed Rydges. I know you are currently updating your rooms, but please don't charge so much for a very sub standard room.
Svar fra Reception den 17. dec. 2023
Dear Kerri,Thank you for your feedback.It is pleasing to hear that their were numerous aspects of your stay that you enjoyed with us at Rydges Port Macquarie.I apologise the room was not up to standard.The hotel rooms are undergoing major renovations in the new year.We look forward to welcoming you back in the future.Kind Regards,Reception

4/10 Dårligt

Paul

Rejste med partner
Synes godt om: Rengøring
Price of accommodation not what was quoted on Expedia
Overnattede 1 nat i december 2023
Svar fra Reception den 17. dec. 2023
Dear Paul,Thank you for your feedback.Prices can vary that are offered by Expedia as opposed to Rydges.We look forward to welcoming you back in the future.Kind Regards,Reception