2/10 Forfærdeligt
Urszula
Rejste med familie
5. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
To begin with: we have arrived early, left my phone number by the receptionist that has promised to notify us when room becomes available. Never happened. Our room was nicely located across the main building, and advertised as a village view. That of course depends what someone understands as a village view. Our room was nice, comfortable at the first glance. After while I had noticed that bed skirt was literally pretty damaged and dirty on both beds. I took pictures to show at the reception. This hotel is apparently advertised as a resort hotel. Another issue was temperature. Unfortunately it was chilly May night, i wanted to bump up temperature to 76-78. After maintenance guy showed up he expected that a hotel owner wants to keep temperature at 74 and termostat is programmed for 74. We went for dinner, just to come back to find out that the hallway is much warmer than our room. Was not a point to complain again since they all ready send maintenance guy before. One more issue. As I mentioned earlier, my room has been advertised as a village view, which was fine depending on individual perspective what a village view is. The problem was: this room was overlooking a busy, actually a main road in PJ. That was not mentioned in hotels advertising. This is a very important. I could have chosen a different room, much quieter!!! You actually don’t feel much traffic till early morning when you want to sleep late and relax. This hotel should have consider to put this little detail .
Urszula
Overnattede 1 nat i maj 2024