Hoteller nær Pontiac Creative Arts Center

"Check-in was smooth and easy. We were traveling as a group of moms and younger daughters and the staff was able to accommodate our request for rooms next to each other. The hotel has a nice patio area outside of the pool but no way to access it. The moms were hoping for a quiet sitting area to supervise the girls in the pool but instead sat in the hallway outside the pool (pool was average for a hotel) waffles were the hit of breakfast. Hotel could use a deep cleaning. Fire alarm went off at...

"We were pleasantly surprised. There were a lot of young people staying there and I thought it might be a problem but none what so ever. I will choose a room with a balcony though next time. All in all, it was worth the amount we spent."

"Very clean, and staff was wonderful!"

"The staff was great!You have to pay for breakfast separate and only get one ticket for one person.No working ice machine."

"The room was clean and nice size. The kitchenette was a nice touch. Unfortunately there wasn’t any hot water. The only way to get luke warm water in the sink was turning the bath faucet on for awhile. Then the next morning we found luke warm shower water that rapidly went to ice cold. Brought this up when checking out, was not offered a credit but was told we were the second to complain. We forgot garment. Tried to call no answer at your hotel phone. No response to email sent either. Very...

"The hotel felt like it could have been a lovely place at one time. It feels like a grimy McDonald’s play place. Carpets and pillows felt old and worn. Breakfast and coffee were pretty good. A fight between several women in the hall on our floor at 2 am kept us awake. Not a fan of this establishment."

"The proximity to Pine Knob is great and the staff and room were top notch. Would definitely stay again."

"Not at all. I came down about 9:00 am. Many of the pots were empty. The hot water is not hot to make tea. The coffee is not hot. There were no disposable plates for serving the food. Therefore, I had to nock the kitchen door so somebody can help us. Unfortunately, She was setting in the guest area rather than of helping the clients and make sure everything as it should be. When I took a shower, the water was cold about 35c, 95F. I booked this hotel hoping to swim as the website shows that there...

"Very convenient as a breakfast deli and an excellent restaurant are part of the prperty. All enclosed in the same building."

"This is truly a great hotel, with an emtremely friendly and service oriented staff, I can nothing but highly recommend it if you have business in this part of Greater Detroit. It is even located right off the highway..."

"My only issue is I am IHG member have been for quite some time now and I have stayed at this hotel multiple times requested late check out through the prompt that it gives you on the TV and even called in the morning for them to tell me late checkout is for IHG members only and they could give me till 1130 mind you I am a member asked the woman to double check. She said of sorry…i can still just do 1130………not to mention had two maids ENTER my room before 11 am wake me up and felt pretty invasive...

"Our stay at Holiday Inn express was great as it always is. Clean, great breakfast and staff was excellent. Would recommend to anyone."

"Super nice manager and staff"

"Every employee we encountered was kind and very helpful"

"This location was under construction. There were no dishes, cups or cutlery in the room. There was no maid service and there was no complimentary breakfast or cafeteria available at all. This experience guarantees that I will never stay at a Wyndham hotel ever again."

"Not the worst but definitely not the best. Lots of broken items or repairs that were not done well. Not very clean. We had to wipe the floor in the bathroom because they wiped a bunch of hairs and dirt behind the door. Beds were comfy though and AC worked great. Breakfast was decent. Would like to see staff take better care of the rooms before going back"

"Toilet didn’t work, powerful cleaning agent smell. Small and too soft bed."