Hoteller i Poetry

"Very nice clean room. Easy parking. Close to dining."

"Very nice staff very helpful"

"The room was nicely appointed and very clean. Everything was there that I needed."

"People at the front desk were very accommodating."

"The place is really nice and beds comfortable but the man on duty was not friendly at all at check in and at checkout I asked for a receipt and was told he couldn't give me one that I could get it Expedia where I reserved my room from. Any other place I have stayed I asked for one and had no issues getting one. So was a little bit irritated that he didn't get me one. We were going to eat breakfast and they were out of cups to even get a drink of juice or anything. So we left and it was only 930...

"Very clean rooms great breakfast great staff"

"The hotel was very clean and, located by variety of shops & restaurants . The breakfast was hot and fresh their were options for everyone . All the staff were friendly and helpful with all my questions and needs. The kitchen had everything we needed to make our dinner . I like how they offer Bbq area and the equipment as well as seasoning to grill your own foods too. "

"Lovely well kept hotel. The beds were nice and soft. One of us is always very hot and the other two were cold. I was able to get blankets so we could be warmer. Great hot l."

"Great customer service. Front desk receptionist was kind and willing to help very guest with their questions and requests."

"No refrigerator in the room."

"Great ac, clean, easy stay"

"The shower quality was much better than I had expected! My room was comfortable and the AC was great. As for staffs, I had to interact with them a couple times, mainly due to the key room cards but it was sorted quickly. Overall, the stay was good."

"Spent over $800 to stay here for 3 nights and it was a terrible experience. Literally just scam you for every dollar. Paid parking which they didn’t explain, over priced drinks with 20% automatic tip, and someone charging alcohol to my room at the pool (which I disputed and was later refunded). This hotel sucks. Total waste. The pool is the only good thing about it."

"Location was convenient. The staff was helpful and informative. Room was grwat"

"Everyone was so nice! Room was clean and the bed was comfortable, very comfortable! I will definitely stay here again."

"Gave us a room that had the door opened. The ac didn't work, then the front desk guy argued repeatedly with me and too over an hour to get a new room."

"Room was clean, bed was comfy but bathroom had a damaged wall. We ended our stay one day early because the hotel was shutting down the water for 5 hours."

"I love this hotel! It's always very clean, in a great location, and feels very safe. The staff is friendly and welcoming, which makes every stay even better. I've stayed here several times and will definitely continue to stay here whenever I'm in the area. While I haven't tried the breakfast yet, it looks like they offer a great selection. I highly recommend this hotel!"

"Breakfast was the standard fare, yet tasteful. Coffee was good and hot. Room and bathroom were comfortable and clean. Nice walking distance about 3-5 minutes from the harbor shops and Lake Ray Hubbard. Highly recommend doing that. Walking distance to eating. Air conditioner was louder than "white noise" limit to me. Overall a 4 stars because both elevators were out of order by the end of my stay."

"I didn’t have breakfast. "