Hoteller nær Plaza Lucero

"Hotellet i sig selv er flot og rart. Vi havde dog problemer med personalet generelt; det var svært at bestille poolhåndklæder (vi måtte henvende os to gange), det tog to opkald og halvanden time at bestille fish and chips til roomservice, man blev ofte glemt i længere perioder i restauranten, morgenbuffetens kvalitet og madens kvalitet var yderst varierende og til tider (nachos) direkte uspiselig. Derudover betalte vi 14000 pesos frem for 4000 ved ud-check grundet en regnefejl af personalet, som...

"Such a wonderful stay! All the staff were very welcoming, polite & helpful. The room was spacious and clean with an air conditioner that worked well. The onsite restaurant called ASH was so delicious & such big portions. The food here was probably one of the best meals we ate during our visit to the Philippines. Thank you for such a great experience!"

"Excellent staff( Angelika, Geoff, Colleen and the rest of staff). They are very friendly and very accommodating. Also shout out to the Bistro 360 staff headed by Fe!"

"Staff is good. Overall not too bad "

"Der var ikke nogen lås på værelsesdøren vi skulle betale 100 pesos for at få en lås. Der var frøer på vores værelse, personalet kunne ikke engelsk og værelset var ikke rent. Vi tog alle vores ting med os om morgenen for vi havde jo ingen lås til værelset da vi kom tilbage om aftenen havde man været inde og fjerne de få ting vi havde efterladt og gjort værelset helt rent. Men vores 7 par klipklapper så vi aldrig igen. Det vidste sig at man mente vi havde tjekket ud selvom vi ikke har haft sagt...

"Very clean & excellent accomodation the host is very helpful & very nice. I will highly recommend the place 😍"

"Do not stay at this property. The photos are outdated and very misleading. Upon arrival, the building looked abandoned and unsettling. The room we were initially assigned was not safe or suitable for sleeping—there were many mosquitoes, and the bathroom was unsanitary. We requested a room transfer and were asked to pay additional money. Even after transferring, the new room still had mosquitoes. Both my child and I ended up with numerous mosquito bites. The staff also required a deposit to...