Træhuse i Playa del Carmen

"Staff was fantastic! Room was great! Large variety of food choices at the buffets and the a la cartes were excellent (we did Japanese and Italian), definitely will return!"

"Great"

"I’ve been to this property before, in 2021. The food was better on the previous stay. We were a little disappointed in the view from our casita… it was supposed to be ocean and it was turned towards the pool. The spa was as great as I remember. The staff was always friendly and our pool bartender was the Bomb! The last 2 days of our stay they started construction on the casita next to us very early, waking us up."

"Overall a fantastic stay,however, once in a while the great service failed but not enough to ruin our stay in any way."

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

"El hotel estaba súper bien ubicado. Todo estaba muy cerca, el acceso a la playa estaba mas conveniente desde el otro hotel pero teníamos rápido acceso y podíamos disfrutar de todos los servicios. El staff muy amable y nos explicaban bien todos los beneficios. La habitación era bastante cómoda y amplia ."

"Una estancia increíble, el servicio excelente (el personal siempre atento y sonriente) y todo super limpio. Las instalaciones y habitación super lindas. Totalmente vale la pena lo pagado. Los niños la pasan increíble, súper recomendado."

"Vidunderligt sted. God mad. Vi havde halvpension og nød det, da vi på den måde fik lokale retter som vi ellers ikke havde fundet frem til selv på et menukort. Hotellet ligger ca. 5 km fra byen - og det værdsatte vi meget. Så roligt og afslappende sted. Vi vil gerne retur hertil. Vi boede i rummelig bungalow. Er man til byliv, fest og farver skal man vælge et hotel inde i byen."

"I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the...