Hoteller i Platanes

"Beautiful Property, Poor Execution While the facility itself is stunning, several issues made for a disappointing stay that fell short of a five-star experience: • Room Quality & Amenities: Our "double" bed was actually two singles pushed together. Furthermore, basic amenities like hand soap and body lotion were missing from our sink, though we noticed them in other rooms. • Construction Noise: We were woken up daily by loud machinery from the hotel’s own expansion project. When we complained, the reception dismissively suggested we simply stay inside with the doors closed. • Service Failures: We were locked out of our room for nearly two hours. While we were given a temporary room to wait in, no further effort was made to compensate for the significant inconvenience. • Dining Issues: Under the half-board plan, we were surprised to find that even water incurred an extra charge. Additionally, coffee service (coffee is made by a machine) at breakfast was consistently slow; a self-service station would be much more efficient. The Highlights: The food is fresh and healthy, the gym and spa are well-maintained, and the adjacent parking is very convenient. However, the management and attention to detail need significant improvement."

"Fint hotel med nem adgang til stranden "

"A lovely hotel with all the facilities we needed. The staff were incredibly welcoming and friendly, always with a smile on their faces and very attentive. The cleanliness was top-notch, and the service at the beach was also marked by smiles and excellent, friendly service. All in all, a wonderful experience with a high standard from start to finish"

"Lækkert hotel og fantastisk beliggenhed. Dog mangler de en pool fra unge mellem 6-18 år, da de unge ikke må benytte den lækre pool. Den pool de kan benytte er en pool, hvor de små børn på ca 4 -6 år bader og der er skrig og skrål. Det varmet kæmpe minus for vores 3 teenager børn."