Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 489 af i alt 1010 anmeldelser" "
10 - Fremragende
489
Bedømmelse på 8 − Udmærket. 259 af i alt 1010 anmeldelser" "
8 - Udmærket
259
Bedømmelse på 6 − Okay. 141 af i alt 1010 anmeldelser" "
6 - Okay
141
Bedømmelse på 4 − Dårligt. 64 af i alt 1010 anmeldelser" "
4 - Dårligt
64
Bedømmelse på 2 − Forfærdeligt. 57 af i alt 1010 anmeldelser" "
2 - Forfærdeligt
57
8,4/10
Rengøring
8,6/10
Service og personale
7,8/10
Faciliteter
8,2/10
Overnatningsstedets tilstand og faciliteter
8,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Larry
Rejste i en gruppe
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Closeness to PNC Park
Larry
Overnattede 2 nætter i maj 2024
10/10 Fremragende
James, Kennewick
Rejste med partner
24. maj 2024
There is no better or more convenient place too stay for any of the Pittsburgh team games. Even the free subway to downtown makes it ready to see the penguins too! Breakfast is enough to start your day and the Soho restaurant next door has good food and drinks. The staff are very helpful, the room was nice and quiet and the bed was great!
James
Overnattede 2 nætter i maj 2024
10/10 Fremragende
John
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff very helpful
John
Overnattede 2 nætter i maj 2024
10/10 Fremragende
Christina
23. maj 2024
Synes godt om: Rengøring, service og personale
Christina
Overnattede 1 nat i maj 2024
10/10 Fremragende
John
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only a bar for a restaurant but the food was great
John
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 25. maj 2024
Hi John, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our food at the bar. Our team works hard to provide delicious dining options for our guests. We appreciate your kind words and hope to welcome you back for another great meal soon. If you have any other suggestions or feedback, please feel free to let us know. Safe travels!Warm regards,Guest Experience Team
10/10 Fremragende
Larry
Rejste i en gruppe
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was extremely polite and very accommodating.
Larry
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 16. maj 2024
Hello Larry, thank you for your kind words! We are delighted to hear that our staff made your stay memorable by being polite and accommodating. Our team takes pride in providing excellent service to all our guests. We hope to welcome you back to SpringHill Suites by Marriott Pittsburgh North Shore soon.Warm regards,Guest Experience Team
10/10 Fremragende
Kathleen
Rejste med familie
12. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If you’re going to a ballgame there isn’t a better place to stay. Friendly, clean and easy walk to a baseball game. Couldn’t be closer. Staff was very accommodating as well.
Kathleen
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 14. maj 2024
Hello Kathleen, thank you for sharing your experience at SpringHill Suites by Marriott Pittsburgh North Shore! We're delighted to hear that you enjoyed our convenient location and friendly staff. It's great to know that you found our accommodations clean and the walk to the baseball game easy. We hope to welcome you back for another game soon!Warm regards,Guest Experience Team
8/10 Udmærket
jimmy
8. maj 2024
jimmy
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 10. maj 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Udmærket
michelle
Rejste med familie
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice stay for marathon weekend.
michelle
Overnattede 2 nætter i maj 2024
Svar fra Customer Care Team den 8. maj 2024
Dear Michelle, Thank you for choosing SpringHill Suites for your marathon weekend stay. We are delighted to hear that you had a nice experience with us. Your feedback is appreciated, and we hope to welcome you back for your future travels. It was a pleasure hosting you!Warm regards,Guest Experience Team
10/10 Fremragende
JOSEPH
5. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very accommodating. Staff was busy but still always polite and helpful.
JOSEPH
Overnattede 1 nat i maj 2024
Svar fra Customer Care Team den 8. maj 2024
Dear Joseph, Thank you for sharing your experience at SpringHill Suites by Marriott Pittsburgh North Shore. We are thrilled to hear that our staff was accommodating, even during busy times. Our team takes pride in delivering exceptional service, and we are delighted to hear that they were able to assist you. We appreciate your kind words and look forward to welcoming you back for another enjoyable stayWarm regards,Guest Experience Team
8/10 Udmærket
Wendy
Rejste med familie
3. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very accommodating with all our needs.
Wendy
Overnattede 4 nætter i april 2024
2/10 Forfærdeligt
HYUNSU, SAN DIEGO
Rejste med familie
30. apr. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They charge $27 for outside parking every night, which wasn't mentioned regarding additional parking charges in the amenities or extra costs
HYUNSU
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 3. maj 2024
Dear guest, Thank you for leaving a review about your recent stay at SpringHill Suites by Marriott Pittsburgh North Shore. We're incredibly sorry to hear your experience was so disappointing, especially regarding the parking fee, cleanliness, staff service, and overall amenities.We understand your frustration about the parking fee. While we do mention this pricing on Expedia and other booking platforms, we recognize that it might not be as prominent as it should be. We'll be reviewing how we present this information to ensure all additional charges are clearly communicated and easily found during the booking process.We consider cleanliness and guest satisfaction to be our top priorities. Your feedback about these areas is invaluable as it helps us pinpoint and address any lapses in our standards. We'll be conducting a comprehensive inspection of the property and taking the necessary steps to ensure our high standards are consistently met. We want all our guests to feel comfortable and cared for during their stay.We're disappointed to hear you weren't impressed with our staff and amenities. We strive to provide exceptional service and a comfortable stay. If you'd be willing to share more specifics about your experience, please don't hesitate to contact us. Understanding your concerns will help us improve for future guests. We hope you'll give SpringHill Suites another chance. We're confident we can deliver the positive experience you deserve.Warm regards,Guest Experience Team
6/10 Okay
Eva
29. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Eva
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 3. maj 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
8/10 Udmærket
Rudy
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close proximity to lots of restaurants and downtown. Nice river walk in the area
Rudy
Overnattede 3 nætter i april 2024
Svar fra Customer Care Team den 3. maj 2024
Hi Rudy, thank you for sharing your positive experience at SpringHill Suites by Marriott Pittsburgh North Shore! We're delighted to hear you enjoyed our convenient location near restaurants and downtown, as well as the beautiful river walk nearby. Your feedback is truly appreciated, and we hope to welcome you back for another memorable stay soon. Take care!Warm regards,Guest Experience Team
10/10 Fremragende
seth
Rejste med partner
22. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Literally next door to PNC park.
seth
Overnattede 1 nat i april 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Seth, We are delighted to hear that you enjoyed our hotel's convenient location next to PNC park. Our team strives to provide a comfortable stay with easy access to nearby attractions. We appreciate your feedback and hope to welcome you back for another enjoyable visit. Thank you for choosing SpringHill Suites by Marriott Pittsburgh North Shore.Warm regards,Guest Experience Team
10/10 Fremragende
Phil
20. apr. 2024
Phil
Overnattede 1 nat i april 2024
Svar fra Guest Experience Team den 29. apr. 2024
Phil, thank you so much for the stellar rating! We are thrilled to hear that you had a fantastic experience at SpringHill Suites by Marriott Pittsburgh North Shore. Your positive feedback means the world to us. We hope to have the pleasure of welcoming you back for another unforgettable stay soon. Safe travels!Warm regards,Guest Experience Team
6/10 Okay
Jessica
Rejste med familie
19. apr. 2024
Synes godt om: Service og personale
This place is just OK! The best thing about the hotel is the ease of parking. We had a little hiccup checking in because there were problems with the computer and the credit card machine, which delayed the check in process by almost 30 minutes. Our hotel room was clean but the shower in the bathroom did not drain and the water was not hot. The staff were friendly and professional. The breakfast was good, with a lot of variety. Overall the location is very convenient but it is not somewhere I would stay again.
Jessica
Overnattede 1 nat i april 2024
Svar fra Customer Care Team den 3. maj 2024
Dear Jessica,Thank you for taking the time to leave a review about your recent stay at SpringHill Suites by Marriott Pittsburgh North Shore. We sincerely apologize that your experience wasn't a 5-star one, especially with the check-in issues and the problems in your bathroom. No guest should have to wait due to technical difficulties, and we're taking steps to ensure this doesn't happen again. We're also addressing the shower concerns with our maintenance team to prevent future inconveniences. We're glad to hear you found the staff friendly and professional, the breakfast delicious, and the location convenient. We appreciate your feedback and hope you'll give us another chance to show you the exceptional hospitality SpringHill Suites is known for. If you'd be open to discussing your experience further, please don't hesitate to reach out to us. We'd love the opportunity to regain your trust.Warm regards,Guest Experience Team
10/10 Fremragende
Jerome
10. apr. 2024
Jerome
Overnattede 2 nætter i april 2024
Svar fra Customer Care Team den 3. maj 2024
Dear Jerome, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm regards,Guest Experience Team
10/10 Fremragende
Courtney
Rejste med familie
6. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!
Courtney
Overnattede 1 nat i april 2024
Svar fra Guest Experience Team den 29. apr. 2024
Hi Courtney, Thank you for sharing your positive feedback about your recent stay at SpringHill Suites by Marriott Pittsburgh North Shore. We are delighted to hear that you had a great experience with us. Our team works hard to ensure all our guests feel welcome and comfortable throughout their stay. If there is anything specific that stood out to you during your visit, please feel free to share. We appreciate your kind words and hope to welcome you back again soon.Warm regards,Guest Experience Team
10/10 Fremragende
Kirby
4. apr. 2024
Kirby
Overnattede 1 nat i april 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Kirby, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Warm regards,Guest Experience Team
10/10 Fremragende
Carol
1. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easily accessible to areas around the city. The parking rate is ridiculous.
Carol
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Hello Carol, Thank you for sharing your experience at our hotel. We appreciate your feedback about our convenient location. We understand your concern about the parking rate and will take this into consideration for future improvements. We hope to have the opportunity to welcome you back for a better overall stay. Thank you for choosing SpringHill Suites by Marriott Pittsburgh North Shore.Warm regards,Guest Experience Team
6/10 Okay
Stan
Rejste med familie og småbørn
30. mar. 2024
Synes godt om: Rengøring, service og personale
You figure they have a hot tub when they advertise having a pool, but they didn’t. Could be more clear on that.
Stan
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Stan,Thank you for sharing your feedback with us. We're sorry to hear about your disappointing experience regarding the hot tub. We appreciate your suggestion for clearer communication about our amenities and will definitely look into improving that. We hope you give us another chance in the future to provide you with a wonderful stay.Warm regards,Guest Experience Team
10/10 Fremragende
Brent
29. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brent
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Brent, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
10/10 Fremragende
Arthur
29. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location for our mini-vacation. Walkable to venues in the cultural district.
Arthur
Overnattede 2 nætter i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Arthur, Thank you for choosing the SpringHill Suites Pittsburgh North Shore for your mini-vacation! We're thrilled to hear that our location was perfect for exploring the cultural district. We hope you had a wonderful stay and that you were able to create some memorable experiences during your visit. If there is anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!
8/10 Udmærket
Mallory
28. mar. 2024
Synes godt om: Rengøring, service og personale
Mallory
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Mallory, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
10/10 Fremragende
Rosa
Rejste med familie, Rejste med familie og småbørn
28. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very accessible. Beautiful hotel! Great staff!
Rosa
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Rosa,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel beautiful and our staff great. We strive to provide exceptional service to all our guests, and we are glad to know that we were able to make your stay with us enjoyable. We hope to welcome you back to SpringHill Suites by Marriott Pittsburgh North Shore very soon!
8/10 Udmærket
Jim
Rejste i en gruppe
26. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is right next to the freeway, BUT it didn't bother me at night. With the room fan/heater on, you couldn't hear a thing. Super fast check-in and the elevators are fast. A bit of mechanical noise on the higher levels.
Jim
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Hi Jim! Thank you for sharing your feedback with us. We're delighted to hear that your stay was enjoyable, and our convenient location and fast check-in made a positive impression. We appreciate your understanding about the minor noise issue on the higher levels and will address it promptly. We hope to welcome you back soon for another great stay. Take care!
6/10 Okay
Robert
Rejste med familie
26. mar. 2024
It is next to the highway so quite noisy but location is ideal being across the road from the Pittsburgh Pirates Stadium and a block away from Heinz Field.
Robert
Overnattede 2 nætter i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Hi Robert, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our convenient location near the Pittsburgh Pirates Stadium and Heinz Field. We apologize for any noise disturbances caused by the nearby highway. Your comfort is important to us, and we will make sure to address this issue to enhance your future stays with us. Please don't hesitate to reach out if there is anything else we can do to make your experience even better. We hope to welcome you back soon!
6/10 Okay
Meghan, Vanderbilt
Rejste med partner, Rejste i en gruppe
25. mar. 2024
Synes godt om: Rengøring, service og personale
Paid $35 for parking but was put in a lot next to the hotel which was charging only $20 per day. Breakfast was not good. Room was clean and quiet even for being in a busier part of the city
Meghan
Overnattede 1 nat i februar 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Meghan,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the parking situation and the breakfast not meeting your expectations. We are glad to hear that you found your room clean and quiet despite being in a busy part of the city. Your feedback is important to us and will be shared with our team for improvements. We hope to welcome you back for a better experience in the future.
8/10 Udmærket
Jessica
23. mar. 2024
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Jessica
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Jessica, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
10/10 Fremragende
Garrett
22. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Super friendly staff. Wonderful rooms.
Garrett
Overnattede 2 nætter i marts 2024
10/10 Fremragende
Xiulin, Brookline
17. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s lovely place to stay, people are very friendly there. I walked to Andy Warhol museum easily. Love the place
Xiulin
Overnattede 2 nætter i marts 2024
8/10 Udmærket
Heather
Rejste med partner
16. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean staff was friendly and personable. We will stay again.
Heather
Overnattede 1 nat i marts 2024
8/10 Udmærket
Kristy
Rejste med familie
15. mar. 2024
Parking was terrible
Kristy
Overnattede 1 nat i marts 2024
10/10 Fremragende
Mattie
10. mar. 2024
Mattie
Overnattede 1 nat i marts 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Mattie, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.
6/10 Okay
Stephen
Rejste med familie
10. mar. 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The staff was great, but the walls are paper thin, other guests were noisy all night, and the heating/cooling unit in the room was busted—it made buzzing and rattling noises (but the room got super stale if it was off). The location was great for access to downtown and North Shore activities, but don’t expect to get much sleep if you stay here.
Stephen
Overnattede 2 nætter i marts 2024
10/10 Fremragende
Pamela
Rejste med partner
10. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and very nice property
Pamela
Overnattede 1 nat i marts 2024
10/10 Fremragende
Francelis, Ponce
Forretningsrejsende
9. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo
Francelis
Overnattede 1 nat i marts 2024
8/10 Udmærket
Annette Y
Rejste i en gruppe
9. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Great location & rooms were big! Shower was luke warm at best, and pool was cold too. That's my only complaints
Annette Y
Overnattede 3 nætter i februar 2024
8/10 Udmærket
Matthew
Rejste med partner
8. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the location. I didn't like how the TV was set up in the room. Either put it on the wall in the living room area, or in front of the bed.
Matthew
Overnattede 1 nat i marts 2024
6/10 Okay
Mark
Rejste med familie og småbørn
6. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The knob on the air unit wasn’t there stain on shower curtain and the toilet paper was not full
Mark
Overnattede 1 nat i marts 2024
10/10 Fremragende
Chad
4. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chad
Overnattede 1 nat i marts 2024
Svar fra Customer Care Team den 3. maj 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Udmærket
Jongbin
Rejste med familie
3. mar. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
.
Jongbin
Overnattede 1 nat i marts 2024
8/10 Udmærket
Leon
2. mar. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Leon
Overnattede 1 nat i januar 2024
2/10 Forfærdeligt
Alton
Rejste med partner
26. feb. 2024
Synes ikke om: Rengøring, service og personale, faciliteter
Alton
Overnattede 1 nat i februar 2024
10/10 Fremragende
Kirstie
26. feb. 2024
Kirstie
Overnattede 1 nat i februar 2024
Svar fra Customer Care Team den 3. maj 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Fremragende
Bradlee
26. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great rooms, spacious. Need to have more towels per room.
Bradlee
Overnattede 1 nat i februar 2024
6/10 Okay
Brittany
Rejste med partner
25. feb. 2024
The worker was very stern& rude, the shower curtain had stuff all over it, the ice machines were like all broken but 1, the neighbor next to us made the experience not great considering she was yelling all morning and you can hear everything through the walls.
Brittany
Overnattede 1 nat i februar 2024
8/10 Udmærket
Jessie
25. feb. 2024
Jessie
Overnattede 1 nat i februar 2024
8/10 Udmærket
Rachitha
Rejste med familie
25. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter